Business Applications Specialist- Public Sector

The reinvention of business processes and technology is a growth engine for Microsoft cloud services.  The mission of Microsoft Business Applications is to help our customers digitally transform their businesses to drive new sources of revenue, create new and engaging ways to serve their customers, and to transform the way in which their business runs to drive new levels of profitability for their organization in the rapidly evolving Digital Age. 

As a Business Applications Sales Specialist, you will play a pivotal role in driving end-to-end  

business transformation within Canada’s Education sector. You bring extensive experience in managing complex, high-value relationships within these industries and have a proven track record of leading large-scale, transformational sales engagements. With a background in navigating senior stakeholder environments, you also bring well-established networks and familiarity in selling CRM, ERP, and Low Code platforms. You will help them achieve their business goals by bringing industry-relevant business value insights and leading solutions to enable their end-to-end business transformations. You are cabable of orchestrating across internal teams, partners, and services organizations to deliver integrated solutions, while navigating sector-specific budget cycles and regulatory frameworks to achieve mutually beneficial outcomes in complex, matrixed environments. You will organize and lead the entire sales process, from account planning to closing the sale. You will also be responsible for delivering the One Microsoft narrative, competitive differentiation, customer centric pitch, value proposition and compelling proposals with commercial options. You will be part of a dedicated sales community supported by your adjoining account teammates and support teams. 

 
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

The following are the primary responsibilities of the AI Business Process Sales Specialist:    

• Partner with and lead Account Planning Team on Account Plan for Business Application opportunities, including decision maker identification and solution play selection 
• Establish and build C-Suite and Business Decision Maker (BDM) relationships as an industry aligned Business Applications solution expert 
• Maintain accurate forecasting and pipeline hygiene to support business performance and strategic planning 
• Deliver the One Microsoft narrative and solution pitches to C-Suite executives and Business Decision Makers within the Education vertical 
• Orchestrate business value + technical solution demos to align with the customers’ desired business outcomes and solution requirements 
• Manage long-term contract renewals with existing accounts to ensure long-term satisfaction and successes 
• Actively and regularly engage in sales community calls/channels and share learnings and best practices 

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.
• 1+ Years Experience selling CRM, ERP or cloud-based business applications to large enterprise accounts

Additional or Preferred Qualifications 

• 2 to 5 years of technology-related sales or account management experience 
• Experience selling CRM, ERP or cloud-based business applications to large enterprise accounts. Developing pipeline through BDM networking, assessing strategic customer objectives, digital transformation opportunity discovery, and an ability to measure and present incremental and new economic value from solutions proposed.    
• Ability to sell connected end-to-end business transformation solutions across business units within accounts. 
• Leading/orchestrating sales processes across account planning, opportunity planning, customer decision frameworks, evaluation plans and sophisticated business case discussions. 
• Deal crafting, negotiating terms and contracts for multimillion-dollar digital transformation initiatives. 
• Demonstrated accuracy in forecasting business and maintaining pipeline hygiene. 
• Track record and history of exceeding sales quota.  
• Understanding of: 
• CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact. 
• Intermediate understanding or 1 to 3 years’ experience selling into Government, Health Care or Education 
• Broad understanding of commercial cloud offerings, Microsoft’s cloud platform, and/or competitors and related ecosystems.  
• Relationship building with C-Suite 
• Design Thinking and Solution Envisioning
• Passion and commitment for long-term customer success 
• Ability to maintain a high level of productivity, manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.  
• Organizational agility: able to coordinate stakeholders like Marketing, Engineering, Licensing, Legal, Technical, Executives etc. 
• Problem solver and ability to work in rapidly changing environment effectively managing ambiguity. 
• CRM and/or ERP applications including Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, Finance, Supply Chain Management and Commerce and how they translate into business impact. 

Solution Area Specialists IC4 - The typical base pay range for this role across Canada is CAD $103,500 - CAD $170,700 per year.

Find Additional Pay Information Here:

https://careers.microsoft.com/v2/global/en/canada-pay-information.html

Microsoft will accept applications for the role until October 20, 2025

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.