Senior Solution Sales Specialist — AI Business Process (Business Applications)

As the Senior Solution Sales Specialist — AI Business Process (Business Applications) you will help some of Finland’s largest Enterprise/Majors organizations to modernize sales, service, finance, and operations by landing Dynamics 365 CRM & ERP and Power Platform—and amplifying their value with Copilot and AI Agents.

You’ll lead complex, multi‑stakeholder, multi‑year transformations, build trusted C‑suite relationships, and orchestrate the One Microsoft value story from business outcomes to measurable ROI.

In this role you will : 

• Execute prioritized & incentivized AI Solution Plays across Sales Transformation with AI, Service Transformation with AI, ERP Transformation with AI, and Innovate with Low Code, driving intent, technical & business proof, and committed outcomes.
• Meet and exceed AI Business Process revenue and account quotas by landing core D365 & Power Platform offerings and amplifying with Copilot & AI Agents in every engagement.
• Lead discovery with a business‑outcome mindset, quantify value gaps, align success metrics, and shape value‑backed proposals using Microsoft’s sales methodology.
• Engage CxO/BDM stakeholders as an AI Business Process transformation advisor, delivering the One Microsoft & AI narratives, executive storytelling, and high‑level demos/solution envisioning.
• Position Microsoft’s competitive differentiation and win replacement programs (e.g., Salesforce compete), grounding the pitch in platform, TCO, security & extensibility advantages.
• Initiate and orchestrate partner co‑sell, leverage partner investments/incentives, and run technical proofs and partner workshops to accelerate deals.
• Build and defend business cases and TCO analyses, craft compelling commercial constructs, and navigate complex enterprise procurement to close multi‑workload deals.
• Drive post‑sale success by aligning with the Customer Success Unit, positioning Unified Enhanced Solutions to accelerate deployment, adoption, and measurable consumption.
• Forecast accurately and govern the deal cycle (close plans, exec sponsorship, risk mitigation) while maintaining high standards of compliance, security, and responsible AI.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Responsibilities

• Territory & account leadership: Build multi‑year account strategies with internal teams and partners, anchored in jointly prioritized AI outcomes.
• Pipeline generation: Orchestrate executive briefings, envisioning workshops, and funded pre‑sales activities to generate qualified pipeline.
• Value engineering: Quantify outcomes (revenue lift, cost avoidance, cycle‑time reduction), align to customer KPIs, and document ROI/TCO in proposals.
• Executive storytelling & demo strategy: Deliver board‑ready narratives, guided demos, and solution walk‑throughs for D365 Sales, Service, Finance & Supply Chain, Power Platform, and role‑based Copilots/Agents.
• Partner co‑sell & proof: Coordinate partner‑led assessments, tailored demos, POCs/pilots, and migration discovery to de‑risk and accelerate decision.
• Adoption hand‑off: Ensure warm hand‑offs into CSU and Services with usage milestones and Unified attachment to secure value realization and renewals.

Qualifications

Required Qualifications:

• Strong enterprise solution sales (CRM/ERP/Low Code) experience, with consistent quota attainment and complex, seven‑figure deal leadership.
• Proven success selling to C‑suite and boards; expert in executive discovery, value articulation, and commercial negotiations.
• Demonstrated expertise with Dynamics 365 (Sales, Customer Service, Finance, Supply Chain) and Power Platform; ability to position Copilot & AI Agents as force multipliers.
• Strong competitive acumen against key competitors, etc., including displacement motions and migration narratives.
• Proficiency in value engineering (business case, TCO/ROI) and running proofs/PILOTs with partners.

Preferred Qualifications:

• Fluent Finnish and English; willing to travel across Finland as needed.
• Understanding of Microsoft sales orchestration (MCEM) and experience attaching Unified Enhanced Solutions to drive adoption and renewals.
• Track record of Salesforce compete wins and partner co‑sell with GSIs/ISVs and priority SIs in Finland.
• Experience positioning role‑based Copilots and Agents in Sales/Service/Finance processes.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.