Lead Nurse - Ambulatory Surgery Center - 40hr

Under general supervision, supervises and coordinates the day-to-day activities and unit operations of the ambulatory surgery center, ensures adherence to organizational and unit policies and procedures, and accepted nursing protocols and procedures. Collaborates with patients, families, peers, physicians and other members of the health care team in the delivery of patient care. Reports to ASC Administrator.

Unit Leadership

• Supervises and coordinates the day-to-day activities and unit operations of the surgery center
• Ensures adequate staffing levels by supporting staff to make appropriate decisions; understands and takes into consideration both unit and organizational staffing resource needs, and appropriately allocates/assigns staffing resources based upon those needs
• Facilitates teamwork and cooperation among staff, effectively follows-up and resolves routine employee relations issues, seeking support from Nurse Manager with more complex issues
• Participates in the selection, hiring and orientation process for unit staff; partners with nurse manager in all phases of the performance management process (planning, ongoing feedback/coaching, check ins, and appraisal) for assigned staff; facilitates off-shift staff meetings; Identifies shift equipment, supply and services issues; communicates with appropriate personnel, and follows-through to resolve resource issues.
• Participates in a variety of administrative managerial activities such as the development, implementation, and enforcement of unit policies and procedures
• follows-up on occurrence reports
• Drives success within team to achieve unit and department scorecard goals.

Clinical Practice

• Competent to provide direct clinical care as needed. Provides safe, appropriate patient care to a defined patient population according to CT Children's and department policies and standards.
• Coordinates with the unit based clinical nurse education liaison to ensure that staff receive education on new treatment modalities and on the care of new patient populations.
• Facilitates teamwork among department staff and between departments to help ensure a seamless service and optimal care to patients and families.

Multi-Disciplinary Collaboration

• Demonstrates effective communication and collaboration skills with all members of the health care team. Develops, or assists others in developing comprehensive plans of care that recognize the multidisciplinary contributions to patient care.

Documentation

• Conducts chart reviews and follows-up to ensure ongoing readiness for regulatory purposes. Completes all required documentation in a timely manner, according to CCMC policies and standards; necessary information is effectively communicated to all members of the health care team. Provides feedback to clinical staff regarding compliance with unit documentation standards.

Patient /Family Partnership And Education

• Conducts daily rounds of unit consistently fielding routine patient/staff issues. Follows through to resolution issues identified in patient satisfaction survey.
• Partners with child and family in evaluating outcomes. Monitors, trends, and evaluates patient/family responses to treatment.
• Provides appropriate education to patients and families regarding all aspects of care according to CCMC policies and standards; supports the organization's efforts to patient/family education.

Quality Improvement

• Demonstrates commitment to continuous quality improvement; leads changes processes by coordinating unit-based quality improvement activities in conjunction with the unit-based councils for the department and or organization; collaborates in the review and development of policies and procedures. With the unit councils and education support, implements improvements, ensuring appropriate education of affected staff; and, ensures system for ongoing monitoring and evaluation. Identifies clinical issues and promotes quality improvement and/or research activities directed toward improving patient care.

Population-Specific

• Demonstrates knowledge of the differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families. Collaborates with manager and others to develop a systematic approach to addressing the population-specific differences of patients/families.

Position Specific Role Responsibilities

Collaborates with physicians in the defined service specialties to maximize quality, safety and service

• Facilitates the spirit of inquiry through evidence based practice
• Actively communicates with physicians to plan for resource needs and utilization
• Displays a proactive, positive customer service attitude
• Maintains awareness of upcoming surgical cases and arranges adequate resources
• Resolves conflicts in advance of surgery

 Communicates closely with the Central Sterile Department manager on the quality, quantity and functionality of instruments

Supervisory Responsibilities

Collaborates with ASC Administrator, Education Support and physician leaders to manage clinical and non-clinical staff

Education

• BSN required or must obtain a BSN within 3 years of hire.
• ASC experience preferred.
• Leadership experience strongly preferred.

Knowledge, Skills And Abilities Required

Knowledge Of:

• Day-to-day needs of patients on unit;
• Accreditation and certification requirements and standards
• Medical equipment as it relates to patient care on unit

Skills:

• Demonstrates computer proficiency in Windows environment; and use of Internet as research tool;
• Intermediate-level skills in Microsoft Word and Excel.
• Demonstrates leadership and management skills or potential to learn including communication, conflict
• resolution, team building, problem solving and decision making.
• Aptitude with EHR systems

Ability To:

• Have leadership presence during off-shifts, including evenings
• Demonstrate all of the CCMC Leadership core behaviors, values and code of conduct or demonstrate the potential to do so
• Communicate effectively, both orally and in writing
• Utilize independent judgment to resolve problems and make decisions on routine managerial matters on assigned shift
• Supervise and foster employee development and performance management
• Act in a professional capacity any serve as a professional role model.
• Coordinate quality assurance programs, and enforce organizational and unit policies, procedures and Standards
• Rounding to influence for operational changes and to promote positive behaviors as well as Rounding with Families to foster patient satisfaction.

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.