Program Manager, Data Center Operations Organizational Resilience

Minimum Qualifications:

• Bachelor's degree in Human Resources, Organizational Development, Business Administration, a related field, or equivalent practical experience.
• 2 years of experience in organizational development, learning and development, change management, or a related field, with a focus on building organizational resilience.
• Experience with project management organization and managing multiple priorities and stakeholders.

Preferred Qualifications:

• Experience in a data center/operations/computing infrastructure-related role, and in multi-tiered distributed application environments.
• Experience supporting workforce planning and new data center site launches.
• Experience in developing and implementing operations growth strategies across geographical locations.
• Experience with AI tools and how best to utilize custom-AI agents to drive knowledge and skill development in the field.
• Results-oriented with a focus on measuring impact and driving continuous improvement.
• Strong problem-solving skills and analytical abilities, with ability to translate direction into actionable plans.

About The Job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

In this role, you will be developing and implementing strategies that empower our employees and ensure business continuity. You will directly contribute to our EMEA learning strategy, support the expansion of our workforce, and drive the creation of a cutting-edge Center of Excellence for workforce resilience.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

• Collaborate with facility business leaders to identify specific learning needs and tailor programs accordingly.
• Partner with the EMEA CoE team to integrate organizational readiness into the planning and execution of new site launches in Finland and other areas of EMEA.
• Oversee the creation and delivery of engaging and effective training materials, leveraging various modalities (e.g., e-learning, video, AI, workshops, scenario planning exercises and simulations). Track the effectiveness of learning initiatives and make data-driven adjustments to optimize impact.
• Develop, draft, and manage an annual learning and development strategy focused on organizational resilience for all EMEA locations. Lead the direction and roadmap for establishing a regional Center of Excellence for workforce strategy in EMEA.
• Identify potential resilience risks associated with new site development and propose mitigation strategies.

Collaborate with facility business leaders to identify specific learning needs and tailor programs accordingly.Collaborate with facility business leaders to identify specific learning needs and tailor programs accordingly.Collaborate with facility business leaders to identify specific learning needs and tailor programs accordingly.Collaborate with facility business leaders to identify specific learning needs and tailor programs accordingly.Partner with the EMEA CoE team to integrate organizational readiness into the planning and execution of new site launches in Finland and other areas of EMEA.Partner with the EMEA CoE team to integrate organizational readiness into the planning and execution of new site launches in Finland and other areas of EMEA.Oversee the creation and delivery of engaging and effective training materials, leveraging various modalities (e.g., e-learning, video, AI, workshops, scenario planning exercises and simulations). Track the effectiveness of learning initiatives and make data-driven adjustments to optimize impact.Oversee the creation and delivery of engaging and effective training materials, leveraging various modalities (e.g., e-learning, video, AI, workshops, scenario planning exercises and simulations). Track the effectiveness of learning initiatives and make data-driven adjustments to optimize impact.Oversee the creation and delivery of engaging and effective training materials, leveraging various modalities (e.g., e-learning, video, AI, workshops, scenario planning exercises and simulations). Track the effectiveness of learning initiatives and make data-driven adjustments to optimize impact.Develop, draft, and manage an annual learning and development strategy focused on organizational resilience for all EMEA locations. Lead the direction and roadmap for establishing a regional Center of Excellence for workforce strategy in EMEA.Identify potential resilience risks associated with new site development and propose mitigation strategies.Identify potential resilience risks associated with new site development and propose mitigation strategies.Identify potential resilience risks associated with new site development and propose mitigation strategies.Identify potential resilience risks associated with new site development and propose mitigation strategies.