Brand and Communications Manager

Brand and Communications Manager

• £40,000 to £45,000 (negotiable, depending on experience)
• Location: Hybrid / Office (minimum 3 days in office)

Are you a visionary storyteller and strategic communicator ready to elevate one of the UK’s most respected care brands? Right at Home UK, a leader in premium in-home care for adults, is seeking a Brand and Communications Manager to shape and amplify our voice across the nation.

This is more than a communications role — it’s a chance to lead a purpose-driven brand, influence public perception, and drive meaningful change in the care sector.

Why Join Right at Home UK?

• Competitive salary: £40,000 – £45,000 (DOE)
• 23 days annual leave (increasing with service) + bank holidays
• Salary sacrifice pension & EV scheme
• Contribution to private healthcare
• Free secure parking
• A collaborative, values-led culture with a supportive and creative team

Your Mission

As Brand and Communications Manager, you will:

• Lead the development and execution of a national communications strategy that aligns with our mission and values, ensuring consistency across all channels and audiences.
• Shape and protect the brand narrative, ensuring our tone of voice reflects our commitment to compassion, professionalism, and excellence.
• Act as the brand guardian, overseeing all internal and external communications, from press releases and social media to award submissions and executive speeches.
• Drive proactive media relations, securing positive coverage in national and regional outlets, and building strong relationships with journalists, influencers, and stakeholders.
• Lead crisis communications, acting as the primary contact for media responses and supporting the leadership team with timely, transparent messaging.
• Coach and support franchisees with local PR, communication processes, media training, and brand alignment, ensuring consistency across our UK network.
• Mentor and manage a high-performing creative and copy team, fostering innovation and accountability.
• Use data and insight to evaluate campaign performance, refine messaging, and inform strategic decisions.
• Champion internal communications, ensuring our people feel informed, inspired, and connected to our purpose.

What You’Ll Bring

• A degree or professional qualification in communications, journalism, marketing, or a related field
• 3–5 years’ experience in a senior communications or PR role, ideally within a values-led or regulated sector
• Proven ability to craft compelling, multi-layered messaging that resonates with diverse audiences
• Strong media network and experience managing high-profile press opportunities
• Expertise in crisis communications, reputation management, and stakeholder engagement
• A confident, adaptable writer with a sharp eye for detail and a passion for storytelling
• A strategic thinker who thrives under pressure and leads with empathy and clarity
• Experience managing budgets, agencies, and cross-functional teams

Additional Info

• This role requires a minimum of three days per week in our office to support and collaborate with the team.
• Occasional travel across our UK franchise network is required for workshops, coaching, and events. Travel and accommodation will be fully expensed.
• Interested?
• Apply now or for more information, contact David O’Brien on 0151 305 0770.