Director of Operations

Description

Director Of Operations – Multi-Office Dental Group

• Location: Dearborn Heights, MI
• Offices: General Practice & Multi-Specialty

Are you a strong, organized, and people-focused leader ready to take on a high-impact role in a growing dental group?
We’re looking for a Director of Operations to oversee and drive performance across two established practices in Dearborn Heights, Michigan — one General Dentistry office and one Multi-Specialty practice (including Periodontics, Pediatrics, Orthodontics, Oral Surgery, and Endodontics).

This is a key leadership position for someone who thrives on accountability, team development, and operational excellence. You’ll partner directly with ownership to implement systems, optimize performance, and support doctors and staff in delivering an exceptional patient experience.

What You’Ll Do

• Oversee daily operations across both offices — ensuring efficiency, consistency, and a positive culture. 
• Lead, coach, and develop office managers, treatment coordinators, and support staff. 
• Drive performance goals related to production, collections, and patient experience. 
• Collaborate with clinical leadership to ensure smooth scheduling, patient flow, and team communication. 
• Monitor KPIs and financial metrics; identify areas for improvement and implement action plans. 
• Support recruiting, onboarding, and training of new team members. 
• Manage vendor relationships, budgets, and operational logistics between both offices. 
• Report directly to ownership and provide strategic input on growth and expansion. 

Who You Are

• Experienced Leader: 5+ years in multi-office dental or healthcare management (DSO experience preferred). 
• Strategic & Hands-On: Comfortable balancing big-picture thinking with day-to-day execution. 
• Data-Driven: Confident interpreting performance metrics and using data to guide decisions. 
• People-Oriented: Excellent communication skills and proven ability to build and maintain strong, motivated teams. 
• Operationally Savvy: Skilled in scheduling systems, HR processes, and insurance/RCM workflows. 
• Results-Focused: Goal-oriented and accountable, with a passion for growth and operational excellence. 

Compensation & Benefits

• Competitive base salary + performance-based bonuses 
• Health insurance, 401(k) with match, and paid time off 
• Continuing education and leadership development opportunities 
• Opportunity for long-term growth and leadership expansion as the group continues to scale 

About The Practices

Our two Dearborn Heights offices are well-established, patient-centered practices known for clinical excellence and compassionate care.

• General Practice: Focused on comprehensive family dentistry with strong hygiene and restorative programs. 
• Multi-Specialty Office: Offers advanced care in Periodontics, Oral Surgery, Endodontics, and more — with a collaborative team of specialists. 

Together, they serve a large, loyal patient base with room for continued growth and operational innovation.

Ready To Lead?

If you’re a motivated operations professional ready to take ownership of two thriving dental practices, we’d love to hear from you.