Head of Patient Services & Marketing Analytics

Glaukos – Head of Patient Services & Marketing Analytics

Location: Aliso Viejo, CA 

We’re looking for an accomplished leader to serve as our Head of Patient Services & Marketing Analytics – a key role in accelerating patient and provider adoption through personalized engagement, smarter marketing investments, and impactful DTC strategies.

This leader will bring together data-driven marketing, advanced analytics, and healthcare expertise to optimize the full patient journey and maximize ROI across our portfolio.

What You’Ll Do

• Lead analytics and personalization strategies that increase patient conversion and access to care.
• Build systems to track and attribute the full patient journey—from first impression to treatment.
• Develop targeted, data-informed remarketing and engagement campaigns.
• Drive marketing performance through advanced analytics (multi-touch attribution, MMM, LTV, A/B testing).
• Partner closely with Digital, Finance, Market Access, Medical Affairs, and Sales to align insights and execution.
• Serve as a thought leader shaping company-wide digital, service, and investment strategies.
• Build, mentor, and inspire a high-performing team.

What You Bring

• 15+ years of relevant experience, with 10+ in analytics, personalization, or patient services within healthcare, medtech, or consumer health.
• Proven success building data and personalization capabilities that drive measurable growth.
• Strong command of martech/adtech platforms, CRM, and data integration tools.
• Excellent communicator and storyteller—able to turn insights into strategy.
• Strategic mindset with hands-on execution ability; a player/coach leader.
• MBA or advanced degree in Statistics, Data Science, Marketing Analytics, or related field.

  #GKOSUS

Generous. Innovative. Leadership-driven. Family-oriented. Socially responsible. 

Founded in 1998, Glaukos Corporation is an ophthalmic pharmaceutical and medical technology company focused on developing and commercializing novel therapies for the treatment of glaucoma, corneal disorders, and retinal diseases.

Our mission at Glaukos is to truly transform vision by pioneering novel, dropless therapies that can meaningfully advance the standard of care and improve the lives of patients suffering from chronic, sight-threatening eye diseases. 

Innovation is at the core of everything we do, and we are resolute in our commitment to challenge conventional thinking with new treatment alternatives that are supported by real science, robust clinical evidence, and an unrelenting focus on patients. 

Our constant pursuit of game-changing technologies that disrupt legacy treatment paradigms is encapsulated in the Glaukos mantra “We’ll Go First,” which articulates our willingness to take chances, our determination to forge new ground, and our commitment to continuous improvement in all that we do.   

Our company completed an initial public offering in June of 2015, and our shares are traded on the New York Stock Exchange under the ticker symbol “GKOS”. Our global headquarters is in Aliso Viejo, California with additional locations in San Clemente, California, and Burlington, Massachusetts.

Glaukos Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.