Community Placement Program QA Manager

Title: Community Placement Program QA Manager

State Role Title: Program Administration Manager

Hiring Range: $104,533$115,501

Pay Band: 5

• Agency: Department of Juvenile Justice
• Location: Virginia Public Safety Training Center

Agency Website: www,djj.virginia.gov

• Recruitment Type: General Public - G

Job Duties

The Virginia Department of Juvenile Justice (DJJ) protects the public by preparing court-involved youth to be successful citizens. DJJ is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth.

DJJ is seeking a Community Placement Program QA Manager. This role will effectively plan, implement and manage a statewide network of Community Placement Programs and other alternative placement programs serving committed youth within local juvenile detention centers in order to ensure quality assurance and fidelity across programs. This role will also supervise a team of QA Specialists and a Detention Specialist.

Job responsibilities include, but not limited to:

• Ability to work collaboratively across divisions with various levels of staff.
• Ability to lead professional and interagency task groups.
• Ability to develop and present training and technical assistance materials.
• Ability to work well under pressure and handle multiple competing priorities.
• Ability to implement supervision strategies of staff.

Minimum Qualifications

• Comprehensive knowledge of juvenile justice systems, programs, and services.
• Considerable knowledge of evidence-based programs and evidence-based quality assurance processes and tools.
• Demonstrated ability to analyze and interpret data, reach logical conclusions, make recommendations, and develop action plans for program improvement and resource deployment.
• Demonstrated ability to develop, implement and evaluate programming and procedures.
• Demonstrated ability to train and coach staff in program implementation, practical application, and fidelity.
• Demonstrated ability to implement and facilitate program monitoring processes.
• Demonstrated ability to apply budget development, data collections and evaluation techniques.
• Proficiency in Microsoft and other computer software including spreadsheets, word processing, databases, and presentation packages.
• Demonstrated ability to communicate effectively orally and in writing.

Additional Considerations

• Considerable experience and/or training in public administration, criminal justice, or a related field.
• Considerable and progressive responsible supervisory, administrative experience in a juvenile justice field.
• SPEP level one certification.
• Considerable professional experience in program development and implementation, program evaluation, and providing technical assistance, including project leadership.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Lay off Policy 1.3: If you have been affected by DHRM Policy 1.3 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

DJJ Welcomes Veterans: DJJ is committed to hiring and retaining veterans. If applicable, please submit form DD-214 with your state application. Please include your name and the position number in which you are applying along with the DD-214.

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information may help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Status Updates/Confirmation: Once you submit your online application, you will instantly receive an application confirmation number. You may use this number to track the status of your application during the recruitment process. Please refer to your account for the status of your application. Updates will not be provided via telephone.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer: The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply.

Contact Information

• Name: Bianca D. Stewart Williams, Talent Acquisition Consultant
• Phone: 804-588-4410
• Email: djjrecruit@djj.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.