Manager - Quality and Consumer Safety (532767)

The Team:

The CMHW Quality and Consumer Safety team is a small statewide team providing safety and quality governance and support to Community Mental Health and Wellbeing services.

Community Mental Health and Wellbeing is made up of statewide services such as, Ambulance Tasmania, Oral Health Services Tasmania, Statewide Mental Health Services and Population Screening and Cancer Prevention. 

The team provides consult and advice on a range of quality and safety functions and process, such as incident & risk management, accreditation preparedness, consumer engagement and quality improvement. 

The Role:

• Provides high level leadership and direction in the development, implementation, monitoring and evaluation of patient safety, risk management and governance for Community, Mental Health and Wellbeing (CMHW) Services.
• Provides senior leadership and high-level advice to CMHW Services relating to patient safety systems such as, consumer engagement and feedback, including the development of policy, planning, service development and performance reporting.
• The focus of the position will be in consumer engagement, including consumer feedback and supporting consumer partnering. 
• This position will work to the direction of the Director Quality and Consumer Safety. 

You Will Need:

• High level experience and knowledge in quality and safety systems, particularly consumer engagement. 
• A working knowledge of a range of accreditation standards, such as NSQHS, Primary and Community Care Standards and NDIS. 
• Demonstrated ability to utilise contemporary health information technology, analyse information and provide reports and recommendations.
• Individuals will demonstrate capability to provide the team with a clear direction, inspire a positive attitude and a desire to succeed in staff members at all levels, and will persuade others and influence outcomes (internally and externally).
• Individuals will have demonstrated advanced communication, negotiation and conflict resolution skills and an ability to liaise on complex issues. 

If you are a person who enjoys working across many different portfolio's and with a diverse range of services, this role is for you. 

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details Of Appointment:

Permanent, full time, day worker position, working 76 hours per fortnight, commencing as soon as possible. The position can be located statewide. 

*notwithstanding hours to be negotiated with the successful applicant.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania:

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.

Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Salary: $128,102 to $134,832 per annum. Our Employer 12% superannuation contribution is on top of this amount.

• Salary range is in accordance with Public Sector Unions Wages Agreement 2022

Salary Packaging:

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible. 

Benefits available to eligible candidates 

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $13.95 per week per person, or $25.95 for a family.

More information about our Employee Benefits can be found here

Eligibility:

Applicants should note the following criteria are desirable:

• Current Driver’s Licence

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement Of Duties:

• Manager Quality and Consumer Safety Band 7 (word)

Application Guide:

• Department of Health - Applicant Guide (word)

How To Apply:

Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.

You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.

For More Information:

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

• Melissa Kim
• Director Quality & Consumer Safety
• (03) 6777 4386 or 0461 483 169
• melissa.kim@health.tas.gov.au

What it is like working at the Department of Health? 

Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Make It Tasmania | Move for a great lifestyle

One Health Podcast - Spotify 

One Health Podcast - Apple 

Tasmanian Health Careers | Tasmanian 

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.