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Member Service Associate, Opening Shift, Rockwell Plaza

YMCA of Greater Oklahoma City.com

Office

Oklahoma City, OK, US

Full Time

Description

  • JOB TITLE: Member Services Associate
  • REPORTS TO: Membership Director
  • FLSA TYPE: Non-Exempt

Position Description:

This position is responsible for serving members and guests, maintaining member service control, answering the telephone, answering member questions and performing various clerical duties.

Starting at $10.00 per hour

Duties And Responsibilities:

  • Must stay current in CPRPR/AED/O2 and First Aid, renewed annually.
  • Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, provide program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels.
  • Serve as liaison between members and program supervisors.
  • Handle and solve member inquiries, concerns and complaints.
  • Monitor facility as required.
  • Carry out other duties as assigned.
  • Accept and demonstrate the positive character values of caring, honesty, respect and responsibility.
  • Attend Scheduled Staff Meeting.
  • Stay off all personal electronic items; cell phones, i pads,
  • Develop meaningful and sustainable relationships with members, donors and volunteers.

Requirements

Education And Experience:

  • Must be certified in PR/CPR, AED, O2, and First Aid. (Training provided by the Y, if needed)
  • Must be 18 years of age or older.
  • Have strong verbal interpersonal and communication skills, experience in a service-oriented environment, computer skills and accuracy.
  • Must be able to lift 30 pounds.

Member Service Associate, Opening Shift, Rockwell Plaza

Office

Oklahoma City, OK, US

Full Time

October 7, 2025

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YMCA of Greater Oklahoma City