Supervisor, Mortgage Production (Full Time, On site)

Description

The Mortgage Production Supervisor helps manage the pipeline and quality of loans completed for assigned clients by effectively managing a team of Mortgage Auditors.

Location: This position is based in Salt Lake City, Utah.  

Responsibilities:

•  Manages a pipeline of specific clients on a daily basis.
• Provides regular communication to team on the production goals for the day.
• Oversees the assignment of files to individual auditors to ensure they are productive throughout the work shift.
• Assesses quality and throughput of each member of the team.
• Facilitates action plans, training, and disciplinary action as needed.
• Resolves problems, answers questions, and appropriately escalates issues to appropriate leadership for resolution.
• Attends calibration meetings with clients.
• Conducts individual meetings with team members.
• Communicates effectively changes and announcements relevant to team.
• Monitors and approves schedules, time worked, time off, and other payroll requests.

Requirements

• Familiar with basic TRID guidelines
• Advanced knowledge in all GSE guidelines
• Capable of making oneself accessible to others in the organization freely and can assist others in a courteous and swift manner; Ability to navigate a variety of different individual personalities 
• Excellent verbal and written communication skills
• Proficient in MS Office Suite, and demonstrable advanced MS Excel skills 

Preferred Qualifications:

• 10 years of Mortgage Underwriting experience
• 8 years of Mortgage Processing experience
• Prior supervisory experience

Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.