Supervisor - Custom Brokerage

Are You A Movement Maker? Are You Seeking New And Exciting Career Opportunities?

Here Is What You Need To Know About The Job:

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The Custom Brokerage Supervisor plays a key role in coordinating the clearance and delivery of international freight shipments. This role ensures compliance with all regulatory requirements and supports efficient end-to-end logistics operations. The ideal candidate brings hands-on experience in freight documentation, strong organisational skills, and a service-oriented mindset.

Duties And Responsibilities

• Oversee daily receiving and shipping operations, ensuring timely and accurate movement of goods.
• Supervise freight flow processes, maintaining communication with suppliers, buyers, shipping lines, agents, and vendors.
• Address customer inquiries and delivery concerns professionally and promptly.
• Deliver exceptional service to clients to ensure high levels of customer satisfaction.
• Coordinate freight handling by ensuring loading/unloading equipment is prepped and ready before shifts.
• Ensure all shipments are sorted and tagged accurately based on delivery orders and customs requirements.
• Complete all freight and customs paperwork accurately, maintaining clean and organized records.
• Investigate and resolve issues such as misdirected shipments and seal discrepancies swiftly.
• Collaborate with internal teams (e.g., Customer Service, Operations, Compliance) to support smooth customs clearance.

Requirements

• Minimum 2 years of experience in customs brokerage, not limited experience in import/export operations, shipping documentation within a freight forwarding or logistics company.
• Holds valid PPJK license (mandatory) – certified and authorized to submit customs declarations on behalf of the company.
• Strong understanding of Indonesian customs regulations, HS codes, and import/export documentation.
• PPJK Licence Certified

#Gfs

If This Sounds Like You, Apply Now!

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As An Equal Opportunity Employer, We Shall Consider All Applicants Regardless Of Gender, Age, Religion, Marital Status, Race, Sexual Orientation, Disability, Disease, Pregnancy, Or Trade Union And/Or Political Affiliation, And Disregard All Factors Deemed Inappropriate By Local Law And The International Labor Organization’S Declaration On Fundamental Principles And Rights At Work.