Signature Certified Receptionist - NC

Signature Certified Receptionist - Nc

Department: Contact Center

• Employment Type: Full Time
• Location: Remote - NC
• Reporting To: Contact Center

Description

Do you love talking to people? Thrive in a fast-paced environment? Have a knack for making someone’s day better just by answering the phone? If so, we want YOU on our Signature Service Team! 
At PATLive, we’re not just answering calls—we’re delivering exceptional experiences. As a Signature Certified Receptionist, you’ll work on a dedicated team for a select group of customers who have purchased our most premium service offering. Together with your teammates, you'll be the friendly voice behind these businesses, helping their customers feel heard, valued, and supported.

We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.

Key Responsibilities

What You’ll Do: 

• Answer incoming calls with warmth and professionalism  
• Represent a variety of businesses across industries  
• Navigate cloud-based tools and multiple screens with ease  
• Type detailed, error-free messages  
• Be a reliable, upbeat team player who thrives independently 

Shift Options: 

• 8:00 AM – 5:00 PM EST  
• 11:00 AM – 8:00 PM EST 

Signature Service Hours: Monday–Friday, 8:00 AM – 8:00 PM EST 

Skills, Knowledge And Expertise

What We’re Looking For: 

• Experience in administrative assistant, receptionist, front desk, or clerical roles  
• Strong written and verbal communication skills  
• Tech-savvy and able to troubleshoot minor issues  
• Self-motivated, dependable, and detail-oriented  
• Previous call center experience? That’s a big plus! 

Work-From-Home Requirements: 

• USB headset with microphone  
• Keyboard and mouse  
• Hardwired internet (20 Mbps down / 5 Mbps up)  
• Quiet, distraction-free workspace 

We’ll provide a dual-monitor computer before your start date! 

Benefits

Pay: 

• English-speaking agents: $16/hour  
• Bilingual Spanish-speaking agents: $17/hour 

Why You’ll Love It Here: 

• Be part of a supportive, people-first team  
• Make a real impact with every call  
• Enjoy the flexibility and comfort of working from home  
• Grow your skills in a dynamic, tech-forward environment 
• Remote Work Flexibility: Enjoy the convenience and comfort of working from your home.
• Comprehensive Paid Training: Receive thorough training to ensure your success in the role.

Benefits

• Robust Benefits Package:
• Medical, Dental, and Vision Insurance
• Life Insurance
• Supplemental Benefits
• 401K Retirement Savings Plan
• Paid Time Off: Benefit from paid holidays and paid time off.
• Medical, Dental, and Vision Insurance
• Life Insurance
• Supplemental Benefits
• 401K Retirement Savings Plan

Ready to bring your voice, personality, and professionalism to a team that values you?

Apply now and become a Signature Certified Receptionist at PATLive!

We currently prefer candidates from Florida, Georgia, North Carolina, Tennessee, and Texas for existing job opportunities.