IT Systemadministrator (m/w/d)

Responsibility for the implementation of IT services to ensure the continuous availability of the IT infrastructure

Developing and maintaining service level agreements (SLAs) 

Monitoring and analysing IT services to identify opportunities for improvement

Proactively coordinating and escalating incidents (incident management) and ensuring that problems are resolved quickly

Working closely with internal departments and external service providers to ensure smooth IT operations

Implementing and monitoring IT security policies and processes in accordance with applicable standards

Degree in computer science, business informatics or a comparable qualification with relevant professional experience

Experience in using common ticketing and monitoring tools

Strong hands-on mentality

Strong analytical skills and a solution-orientated way of working

Excellent communication skills and assertiveness

Ability to work in a team, high level of commitment and organisational skills

Very good written and spoken German (min. language level C2)

Very good written and spoken English (min. language level B2)

A responsible role with purpose: our software products enable our customers to focus on improving the lives of their clients by giving them more time for care and support

Exciting, challenging tasks in a dynamic, future-oriented environment

Flexible working hours and a hybrid working model so that you can continue to organise your day flexibly

A culture of appreciation and a harmonious working atmosphere in a growing, international company with opportunities to get involved

A creative working environment, flat hierarchies and short decision-making processes

Attractive remuneration models, a permanent employment contract and an employer contribution to your company pension scheme

Access to corporate benefits, JobRad leasing and other mobility offers such as the fully financed Germany railway ticket

If this sounds like you, we look forward to receiving your CV including your salary expectations and earliest possible starting date via our online application form!