Quality Documentation Specialist

No Relocation Assistance Offered
Job Number #169573 - Bowling Green, Kentucky, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

The role of a Quality Documentation Specialist is to maintain site document management system (DMS) against regulatory requirements and compliance to the Colgate Quality Standards. This role is also responsible in assisting the quality department in effective training, assisting with management of change process lifecycle (MOC) and acting as technical resource to resolve issues. The role is responsible for utilizing continuous improvement processes and implementation as directed of best practices.

Principal Duties And Responsibilities:

• Assist in identifying compliance issues which need correction or improvement for key Quality systems including but not limited to Document Control / Record Management, Validation Program, Change Control, and Internal / External Audits.
• Oversee daily, weekly, monthly batching/production/packaging records and reports and ensure they are accurately maintained and reviewed for compliance both in hard copy documentation and electronic data capture systems.
• Oversee Management of Change (MOC) system for change control including support on validation of change implementation. Includes management of updates to MES / OPERA for quality electronic data collection due to changes in specifications, procedures, etc.
• Generate and maintain as directed Quality KPIs for holds, customer complaints, product & raw material non-conformances, training compliance, Good Documentation Practices, and MOC.
• Assists with hold, disposition, and release of raw materials and finished products.
• Maintains proficiency in SAP document lifecycle process flow and application for all site processes. Must be able to respond to requests to quickly retrieve, send, route for approval, review, scan, and file site records procedures, and related Hill’s documentation.
• Assist Quality Compliance TL / Quality Manager in preparing / conducting training, as requested.
• Establishes a cross-functional partnership with other departments and functional areas to provide support for ensuring the achievement of the Quality department's goals.
• Understands and is accountable for full compliance with safety and other EHS requirements.

Basic Qualifications:

• Bachelor'S Degree

• Understanding of cGMP’s and ability to lead by example.
• Technical writing proficiency, excellent written and oral communication skills.
• Working knowledge of business process systems such as: Microsoft or Google. 
• Ability to provide support on all shifts, including shifts and weekends as needed.
• Bachelor’s degree in Technical areas of: Food Science, Engineering, Chemistry, Biology or Microbiology .
• 1+ years of quality department work experience in a food manufacturing environment. 
• Understanding of cGMP’s and ability to lead by example.
• Technical writing proficiency, excellent written and oral communication skills.
• Working knowledge of business process systems such as: Microsoft or Google. 
• Ability to provide support on all shifts, including shifts and weekends as needed.
• Bachelor’s degree in Technical areas of: Food Science, Engineering, Chemistry, Biology or Microbiology .
• 1+ years of quality department work experience in a food manufacturing environment. 

Preferred Qualifications:

• Previous auditing experience working with American Institute of Baking (AIB), Food and Drug Administration (FDA), United States Department of Agriculture (USDA), & Safe Quality Food (SQF). 
• Practical knowledge of site wide documentation system management.

• Previous Sap Experience.

• FSPCA Preventative Controls for Animal Food Certification (PCQI), knowledge of HACCP & SPC.

Compensation and Benefits
Salary Range $60,000.00 - $70,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

For additional Colgate terms and conditions, please click here.

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