Lead Product Manager, Payments

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the Team

The Paycore product team aims to improve payment and cash-out flows while also enhancing reliability and cost efficiency of all funds flow for Grab across Southeast Asia. We aim to build the best payment products, making a meaningful impact on the lives of our consumers.

If you're looking for a important opportunity to contribute to one of the leading Super Apps in Southeast Asia, we invite you to become a part of our dynamic team!

Get to know the Role

We are looking for a Lead Product Manager to join our team, focusing on Grab's Payment Switch. In this important role, you will lead the development and integration of new payment methods and building new Issuing and Acquiring platform capabilities into the Grab ecosystem. A key aspect of your work will be to lead the payment platform strategy, enabling the Grab marketplace and external merchants to grow. You will collaborate with team members across the Payment Experience team, and various country and regional teams within Grab.

Workplace Type

You will be onsite and based in the Bangalore office.

The critical tasks you will perform

• Strategic Product Leadership: Develop and champion the product vision and strategy for our Payment Switch across all markets, ensuring alignment with Grab and Grab Financial's overarching strategies.
• Cross-Functional Team Leadership: Lead and inspire cross-functional teams, including senior engineers, designers, data analysts, and business stakeholders, fostering a collaborative and environment.
• Agile Product Development: Drive a continuous discovery-delivery model, enabling rapid transition from identified problems and solutions to implementation, facilitating quick product testing, and integrating learnings into future iterations.
• Data-Driven Optimization: Leverage data analytics to inform decisions, optimize existing features, and guide the development of new features, thereby enhancing user engagement and product relevance.
• Stakeholder Communication: Effectively communicate with both technical and non-technical stakeholders, ensuring clear understanding and strong support for the team's initiatives.
• Product Validation: Utilize Vibe coding to validate new product ideas and experiences, ensuring alignment with customer needs and market demands prior to development.

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, or related field.
• At least 8 years experience in Product Management, ideally in payments/fintech market and B2C segments
• Experience with payment and fintech ecosystem and trends in SEA, as well as fund flow mechanisms
• Experience working on app-based consumer products as well as platform products
• Demonstrated success in creating and managing products through:
• use of MVP and continuous improvement
• inclusion of customer centricity into every stage of product life cycle,
• making data-driven decisions across the product lifecycle and demonstrated success in managing products from conceptualisation to go-live
• Experience communicating product updates, milestones, and progress to internal and external partners.
• use of MVP and continuous improvement
• inclusion of customer centricity into every stage of product life cycle,
• making data-driven decisions across the product lifecycle and demonstrated success in managing products from conceptualisation to go-live

Additional Information

Life At Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.