QA & Release Manager

Company Description

At Evooq, we are building an ecosystem of solutions that combine data, technology, and investment expertise. Finance professionals use our platform to quickly identify investment opportunities, make informed decisions, and manage risk across the entire investment lifecycle. We operate through highly autonomous teams built on a culture of trust and responsibility.

Now, we’re expanding by launching a new tech hub in Warsaw, which will act as a direct extension of our core engineering teams in Lausanne, Zurich, and Singapore. 

Job Description

We are seeking a QA & Release Manager Specialist to play a key role in supporting product operations, ensuring release quality, and maintaining smooth processes across our platform. This is a hands-on role combining quality assurance, issue management, release coordination, documentation, and stakeholder management.

You will be working closely with product managers, developers, and client-facing teams to ensure that issues are tracked, releases are well-documented, and the platform continues to meet high standards of stability and usability.

Key Responsibilities

Product Operations

• Manage and track issues across multiple projects:
• Create and scope issues with clear specifications and acceptance criteria
• Groom backlog
• Assess, triage and manage bugs
• Provide regular issue tracking and progress reporting
• Consolidate and manage feedback from multiple channels
• Monitor and report on Service Level Objectives (SLOs) to ensure operational quality
• Create and scope issues with clear specifications and acceptance criteria
• Groom backlog
• Assess, triage and manage bugs
• Provide regular issue tracking and progress reporting

Release Coordination

• Support release management by coordinating inputs across teams:
• Prepare and distribute release notes (Internal & External)

Documentation

• Maintain an up-to-date platform breakdown by feature
• Conduct regular, systematic reviews of system documentation for accuracy and completeness

Quality Assurance

• Execute testing across multiple environments:
• Unit, regression, and integration testing
• Functional testing
• Smoke testing for deployment validation
• Unit, regression, and integration testing
• Functional testing
• Smoke testing for deployment validation

Administrative Support

• Manage billing and invoicing processes for partners

Qualifications

• 5+ years in a QA, product operations, or release management role within a technology or SaaS environment
• Strong experience with issue management tools such as Jira, Asana, Azure DevOps, etc.
• Practical experience with QA processes and testing frameworks (unit, regression, integration, functional, smoke testing)
• Familiarity with release note preparation and documentation tools (e.g., Confluence, Notion, etc.)
• Good organisational and reporting skills, with an ability to track operational metrics (e.g., SLOs, issue resolution trends)

Preferred / Bonus Experience

• Exposure to financial services technology.
• Experience coordinating with external software vendors/consultants.
• Understanding of Git workflows and software release pipelines.
• Prior involvement in billing or operations administration.

Candidate Profile

• Detail-oriented and structured thinker, with excellent organisational skills
• Strong communicator, adept at collaborating across technical and non-technical teams, both internally and externally
• Hands-on and curious, proactively identifying and addressing issues before they arise
• Motivated by delivering consistent, reliable, and well-documented releases

Additional Information

Evooq is a global provider of technology-driven solutions for wealth and asset managers. We aim to radically simplify the investment process and make investments more accessible and more understandable for professional investors and their clients.

Our clients include some of the world’s largest banks, as well as wealth management companies and pension funds across Europe and Asia.

We are headquartered in Lausanne and have offices in Zurich, Geneva, Fribourg and Singapore.