Coordinator Base Support

Company Description

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

• Challenge yourself in this unique opportunity by supporting a high performing team for Qantas Perth based Pilots
• Full time, permanent position
• Based at Perth Domestic Airport Terminal

The Coordinator Base Support is a pivotal role responsible for assisting the Base Manager and Manager Base Performance in managing the day-to-day operational and people-related functions for Qantas Flight Crew across Perth base. This role supports the coordination of base operations to foster a high-performing, engaged, and safety-focused workforce. You will oversee a range of responsibilities including flight crew leave and attendance management, scheduling support, aircrew licensing, award interpretation and coordinating numerous base events.

You’ll also manage administrative processes at both national and base levels, contribute to continuous improvement initiatives, support operational efficiency. The role requires sound judgment and the ability to make effective decisions independently, with limited consultation to the Manager. You will be accountable for generating reports such as flight crew leave, supporting remuneration and scheduling matters, and contributing to people safety and operational issue resolution. This is a dynamic position suited to someone who thrives in a fast-paced environment, is confident in supporting sensitive people matters, and is passionate about supporting frontline teams.

To be considered for this role you will have:

• Operational experience in Aircrew Operations ideal or having worked in a complex operational environment
• Demonstrated understanding of current Industrial Relations & commercial issues which impact on resourcing & scheduling
• Understanding of crew Enterprise Agreements and work rules is highly desirable
• Commitment to develop & seek continuous improvement
• Strong interpersonal skills to consult and liaise with key stakeholders
• High level of computer competency and proficiency in Microsoft Suite of products including Outlook, Word, Excel and PowerPoint, with an ability to learn new technology quickly
• Proven organisational skills with the ability to work on multiple tasks with demanding deadlines simultaneously
• Ability to maintain a high level of confidentiality
• Ability to prioritise and meet structured time constraints where work is allocated from multiple managers
• Experience analysing, reviewing and implementing efficient administrative processes
• Strong verbal and written communication skills
• Why Qantas?  
• You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.  

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on-the-job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.  

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.  
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.  
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.  
• We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.  

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. 

If you’re ready for a culture that will challenge and excite you, apply today!  

Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship  

Applications close: Wednesday 15 October