Client Relationship Manager

Company Description

Messa Sync – About Us
At Messa Sync, we are dedicated to streamlining logistics and supply chain solutions for businesses across the United States. Founded on principles of efficiency, reliability, and innovation, our team works tirelessly to ensure seamless operations and exceptional service for every client. We foster a professional environment that encourages growth, teamwork, and personal development.

Job Description

Job Description:
We are seeking a dedicated and detail-oriented Client Relationship Manager to join our team. In this role, you will serve as the primary point of contact for our valued clients, ensuring their needs are met while fostering long-term relationships. You will collaborate closely with internal teams to deliver high-quality service and drive client satisfaction.

Responsibilities:

• Develop and maintain strong relationships with clients, acting as their trusted advisor.
• Serve as the main point of contact for client inquiries, concerns, and feedback.
• Collaborate with internal teams to ensure timely and accurate delivery of services.
• Identify opportunities to grow client accounts and expand service offerings.
• Track client satisfaction metrics and proactively address any issues.
• Prepare reports and presentations to communicate account status and performance insights.
• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in client relationship management or account management.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple client accounts effectively.
• Proficiency in Microsoft Office Suite and CRM systems
• Competitive salary: $57,000 – $61,000 per year.
• Prepare reports and presentations to communicate account status and performance insights.
• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in client relationship management or account management.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple client accounts effectively.
• Proficiency in Microsoft Office Suite and CRM systems
• Competitive salary: $57,000 – $61,000 per year.

Qualifications

Qualifications:

Additional Information

Benefits:

• Opportunities for professional growth and career advancement.
• Supportive and collaborative team environment.
• Health, dental, and vision benefits.
• Paid time off and company holidays.
• Professional development and training programs.