Senior Social Media Manager

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. 

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.  Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. 

We are seeking an experienced Senior Social Media Manager who will drive the social operations for one of our biggest clients. You’ll be a trusted client counsellor, coordinating their activity and the VML social team to deliver truly social activation.

You will become a ‘go-to’ social guardian, helping the brand make the most of what social and VML has to offer. You’ll own the social delivery for the client, working with social strategy and content creators, as well as the broader VML agency team, to bring it all together.

If you’re passionate about social media at scale, have your finger on the pulse, can manage a complex content calendar, and possess exceptional communication skills; we want to hear from you! This opportunity is primed for someone that’s looking to deliver best in class social, whilst learning and upskilling themselves with a team of specialists.

Key Responsibilities:

• Client Leadership: Work with the account lead to steer clients through every aspect of social activation, building a collaborative and high-trust relationship that can result in the best possible outcomes.
• Collaboration: Foster strong collaborative relationships within the social team and wider VML team, working closely with strategy & planning, data & insights, client engagement, and creative.
• Content Coordination: Manage the pipeline of social content across multiple sources (including UGC and influencers), matching client needs with a strategic approach, to coordinate content creation and curation ahead of publishing.
• Presentation Skills: Present to senior clients and internal teams in a clear, concise, and persuasive manner. Including new proposals, status updates, and performance reporting; all often of a highly complex nature.
• Social Best Practice: Use a truly native and broad understanding of everything social (from LinkedIn to TikTok, from Stories to TopView ads) in conjuction with social strategy to guide/inspire clients and internal teams.
• Brand Guardianship: Understand and be able to embody the needs of the brand, matched with social, and how the different aspects of the brand need to show up (from personal to business, and from more serious to more fun).

The Ideal Candidate Will:

• Be a highly collaborative team player, capable of building strong relationships with clients, internal teams, and external partners.
• Be incredibly organised and able to reduce complexity, bringing it into an organised focus.
• Have a proactive attitude with excellent presentation and communication skills.
• Be comfortable working in a dynamic environment and managing multiple projects simultaneously.
• Be passionate about ‘whats next’ in social, to stay ahead of the curve.
• Be a proactive and results-oriented individual with a strong work ethic and a commitment to excellence.

Qualifications & Experience:

• Have a proven track record of managing social media activity for big brands.
• Have experience of B2B social, as well as B2C. And ideally have experience of social within the financial services sector.
• A demonstrated strong understanding of social media, with a variety of social platforms, and emerging technologies.
• A proven ability to build and maintain strong client relationships.
• Have worked with cross-functional teams and managed multiple projects simultaneously.
• A degree of some sort will help us understand your background and point of view.

Sound like you? Then we’d love to talk to you about this super exciting opportunity!

What's in it for you?

Aside from a generous annual leave allowance and pension allowances, you will have access to a whole host of other benefits and activities such as

• Life Assurance
• Permanent Health Insurance
• BUPA
• Flexible hybrid-working schedule
• Enhanced family friendly policies
• Well-being Programme
• Employee Assistance Support
• Cycle to Work Scheme
• Eye Care and Glasses Vouchers
• Season Ticket Loans
• WPP Discounts

You will also have a clear long-term career development plan and access to our learning and development activities and online learning platforms.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X. 

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