Experience Manager Wellington - Wētā Workshop Experiences

Company Description

Wētā Workshop in Wellington is home to an entire community of creative artisans who have brought life to films, tv series, immersive experiences, collectables - and more. 

Our Wellington based Wētā Workshop Experiences team offer tour experiences, creative workshops, and events that are our chance to share our creativity with the world, providing visitors up-close experiences into the craftsmanship that happens within our workshop every day.  You can find out more about us here.

Job Description

We’re looking for an Experience Manager who can help our Hosts shape world-class guest experiences every day, by:

• Leading and supporting our team through coaching, motivation and embodying our culture
• Championing the guest experience and ensure every visitor leaves with unforgettable memories.
• Keeping the operation running smoothly - coordinating rosters, scheduling, budgeting and day-to-day planning.
• Supporting performance goals, helping implement plans and monitoring key results.
• Bringing events to life by coordinating with partners to ensure seamless delivery

Our ideal candidate will be hands-on in their approach, thrive in dynamic environments and have experience leading and coaching people .

You’ll be someone who enjoys storytelling and creating memorable customer moments, and who is organised, adaptable and commercially savvy.

Want to find out more -  check out our job description here.

Life at the Wētā Cave

Our crew are connected by their love for our industry – and their keenness to share their passion with the world.

It’s a fast-paced environment, but one where we get to provide guests with a close-up experience into the craftsmanship that happens within our workshop every day.

As a creative organisation, we know that inspiration and amazing things can be achieved by working with people who have a range of experiences, unique strengths, and perspectives. We strive to create a culture of belonging, where our team members feel welcome and supported and diversity is celebrated. 

• I’m keen! What next?
•  If you’re already set on applying – please do!
• If you have any questions, please reach out to recruitment@wetaworkshop.co.nz 

Additional Information

If we can do anything to accommodate you during the recruitment, please let us know in your application.

All applicants need to have the right to work in New Zealand, and successful candidates will need to undergo background checks as part of our recruitment process.