Engineering Manager, DevOps

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About The Team

At Crunchyroll, our Infrastructure Engineering team is responsible for the foundation on which our services are built. We directly influence our customer experience and the velocity of our engineers. Our team objectives are to ensure that our developers are enabled, our tools are self-service, that everything about our infrastructure is automated and consistent.

About The Role

As DevOps Engineering Manager, you will build and manage a team of engineers that provide DevOps support to our development teams and are directly responsible for crucial parts of our infrastructure platform. You will provide technical guidance and leadership to your team. You will drive the team’s day to day activities, work with other Infrastructure leads in prioritization, and closely partner with our development teams. As Engineering Manager you will report to the Senior Engineering Manager in Infrastructure.

About You

Requirements

• 8+ years of experience in a DevOps, SRE, or related infrastructure engineering role.
• 3+ years as a team lead or manager having hired and mentored engineers of all levels.
• You are a hands-on manager, able to review your team’s code and help your team make technical decisions.
• Experience in managing large complex projects and communicating effectively with stakeholders.
• Expert in AWS cloud technologies, coupled with Infrastructure as Code (IaC) such as Pulumi and Terraform
• Experience managing containerized infrastructure in ECS or Kubernetes
• Experience in GitOps practices and CI/CD.
• Familiar with Site Reliability principles and practices such as Incident Management, Root Cause Analysis, monitoring and alerting.
• Experience working with and guiding Software Engineers in production best practices, sharing knowledge across teams and teammates.
• Experience in at least two programming languages including TypeScript
• Able to accommodate periodic evening meetings with the US based team.
• Excellent communication skills and ability to collaborate with stakeholders.
• Participate in an on-call and developer support rotations.

Pluses

• Experienced working in a video or content streaming environment
• Understand security concepts such as cryptography, authentication, authorization, and security protocols.
• Familiarity with Datadog
• Familiarity with GitHub Actions

About Our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.
• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
• Kaizen. We have a growth mindset committed to constant forward progress.
• Service. We serve our community with humility, enabling joy and belonging for others.

Our Commitment To Diversity And Inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.