Senior Officer, Shift Alternative Technician (Lamphun)

Imagine being the expert who brings innovation to life through every machine and every shift, go-to person ensuring production flows smoothly with quality at every step and be the change-maker helping Pandora stay ahead through smarter, faster processes at the world’s most loved jewelry brand.

If you're passionate about machine setup and be the key person to share knowledge transfer to production. Improve processes, optimize operation sequences to save time and cost, ensure quality, you could be our next Senior Officer, Shift Machine Technician at Pandora Crafting & Supply.

We love that you will…

• Support smooth, high-efficiency production and ensure products meet quality standards
• Set up molds and machines for production readiness and quality assurance
• Troubleshoot issues, verify root causes, and implement corrective and preventive actions
• Maintain, repair, and store molds, dies, machines, and tools to ensure reliability and readiness
• Inspect and accept new machines, tools, and molds/dies for production use
• Keep accurate repair and production documents (e.g., build sheets, work instructions)
• Monitor machine performance, OEE, and breakdowns to meet production KPIs
• Ensure 5S and safety compliance in all work areas
• Seek ways to improve processes, reduce time and cost, and expand production capabilities
• We love that you are…
• Troubleshoot issues, verify root causes, and implement corrective and preventive actions
• Maintain, repair, and store molds, dies, machines, and tools to ensure reliability and readiness
• Inspect and accept new machines, tools, and molds/dies for production use
• Keep accurate repair and production documents (e.g., build sheets, work instructions)
• Monitor machine performance, OEE, and breakdowns to meet production KPIs
• Ensure 5S and safety compliance in all work areas
• Seek ways to improve processes, reduce time and cost, and expand production capabilities
• We love that you are…
• Passionate about quality and production excellence
• Hands-on, proactive, and reliable in problem-solving
• Detail-oriented with strong knowledge of mold systems and machinery
• Safety-conscious with a mindset for continuous improvement
• Collaborative, with good communication skills across teams

Qualifications…

• Vocational Certificate or higher in Mechanical, Mold, or related field
• Minimum 3 years of experience in mold fitting, mold repair, and maintenance
• Experience in machine setup, repair, and maintenance (Stamping, Plastic Injection, CNC, Laser Cutting, 3D Wax Printing, 3D Metal Printing, etc.)
• Knowledge of crane usage
• Computer skills: Microsoft Office, CAD/Drawing, CNC program & coding, Top Solid, SolidWorks
• Welcome to our Crafting & Supply

• English Communication Ability

• Knowledge of crane usage
• Computer skills: Microsoft Office, CAD/Drawing, CNC program & coding, Top Solid, SolidWorks
• Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of a Production Excellence team and report to the Supervisor, Alternative Manufacturing Process Engineer (Lamphun), who also oversees overall production machines.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

Foster growth and craft opportunities through our learning and development programmes.

At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.

Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.