Quality Assurance Analyst - International Service Delivery

Company Description

Canadian Bank Note Company (CBN) is a trusted leader in secure technology solutions for governments and businesses worldwide. The company operates across various business domains, including currency production, border security, civil identity, driver identification and vehicle information, excise control, lottery and charitable gaming.

Our 7 Core Principles shape and guide our corporate behaviours and underpin the sense of community you will experience at CBN. We pride ourselves on fostering a supportive and collaborative work environment, where employees are valued for their contributions and encouraged to grow professionally.

At CBN we seek long-term relationships with our employees and recognize and reward them with a competitive total compensation package that includes:

• An industry-leading defined contribution pension plan with company matching contributions (up to 5%) and payment of service fees;
• Best-in-class health, medical, and life insurance benefits;
• Access to virtual and telehealth services and apps; and
• Very progressive fertility, adoption, and surrogacy benefits to support all definitions of family

Job Description

• Position: Quality Assurance Analyst
• Job Type: Permanent Full time
• Location: 18 Auriga Dr, Ottawa ON

Work Model: Hybrid

Position Summary

As a QA Analyst in our North American Service Delivery group, you will ensure the quality and reliability of software applications through comprehensive testing and analysis. Your responsibilities will include designing, executing, and tracking comprehensive test plans, configuring test environments, analyzing results, and troubleshooting issues. You will contribute to CBN’s goals by delivering robust software solutions that meet our customer needs and enhance real-world experiences for citizens of numerous North American jurisdictions.

Responsibilities

Testing And Analysis

• Develop and execute test plans, test cases, and test scripts.
• Perform functional, regression, and performance testing.
• Identify, document, and track software defects.
• Analyze test results and provide feedback to the development team.

Documentation

• Create and maintain detailed test documentation.
• Document test results and provide feedback to the development team.
• Ensure test documentation is up-to-date and accurate.

Collaboration

• Work closely with developers, QA team members, and stakeholders.
• Participate in team meetings and contribute to project planning.
• Communicate effectively with team members and stakeholders.

Continuous Improvement

• Stay updated with the latest industry trends and testing methodologies.
• Participate in training and development opportunities.
• Seek feedback and continuously improve testing skills.

Qualifications

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of relevant education and work experience.

Certification

• ISTQB Foundation Level certification is an asset.

Knowledge

• Strong understanding of software testing principles, methodologies, and best practices.
• Familiarity with software development lifecycle (SDLC) and testing lifecycle.
• Knowledge of defect tracking and test management tools.
• Understanding of performance testing and analysis.
• Familiarity with Agile (Scrum) methodologies.

Experience

• 4+ years of experience in software testing or a related role.

Technical Environment

• Operating Systems: Windows and Linux
• Languages: Python or Perl
• Database: PostGreSQL, SQL, Oracle

Tracking Tools: JIRA

• Hardware: Peripheral device drivers

Soft Skills and Competencies

• Critical thinking skills
• Analysis and problem solving
• Interpersonal skills
• Communication, teamwork and collaboration
• Organizational and time management skills.
• Attention to detail
• Self-directed
• Analysis and problem solving
• Communication, teamwork and collaboration

Mandatory Requirements

• Language: Fluency in English (reading, writing, speaking)
• Security Clearance: Ability to obtain and maintain Government of Canada Reliability (Level I) personal security clearance

Additional Information

CBN designs and develops industry leading solutions for the following domains: Border Security, Civil Identity, Driver Identification and Vehicle Information, Currency and Excise Control, and Lottery and Charitable Gaming. To learn more, visit www.cbnco.com.

As an Equal Opportunity Employer, Canadian Bank Note Company, Limited is committed to achieving a skilled workforce that reflects the diversity of the Canadian population. We encourage applications from women, visible minorities, people with disabilities and Aboriginal people. Canadian Bank Note Company Limited is committed to developing inclusive, barrier-free selection processes and work environments.  

If contacted regarding this competition, please advise the interview coordinator of any accommodation measures you may require.