Business Analyst - YUH app

Company Description

• Building the bank of tomorrow takes more than skills. 
• It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients through our performant and secured digital platforms.

• Our +1000 employees work in a flexible way, without dress code and in multicultural teams. 
• By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Follow Humans of Swissquote to discover our people & culture!

• Join our 240 software engineers to challenge the code and bring your expertise on cutting-edge Fintech projects such as eTrading, eForex, Robo-advisory, cryptocurrencies, the Yuh app and more.
• Our Tech stack is 100% Cobol free! See: Java, Spring, Hibernate, JavaScript, TypeScript, React, Docker, Kubernetes... and we always try to find the best tools for the right needs.
• Have a look at our Tech Blog!

Yuh - The most complete financial app of Switzerland.

Yuh is the app to pay, save and invest. Since 2021, the company is helping you manage your finances transparently, responsibly and in full freedom in this new post-banking era.

Join The Yuhniverse

Are you ready for an exciting journey with us? We're more than just an app; we're a revolution. Be part of our amazing team of people from all over Switzerland and take your career to the next level in a cool, vibrant company. Follow us on TikTok, Instagram, and LinkedIn to see what we're all about and meet our awesome crew!

Are you all in? Don’t be shy, apply!

Job Description

We’re looking for a Business Analyst with a strong experience as Project Manager.

As part of the Yuh Solutions Projects and Initiatives Team, your mission will be to lead, plan, analyze and deliver features that will make the future of the Yuh Product closely with the Yuh Product team, developers and multiple stakeholders across Swissquote.
You will see also be engaged in proactively tackling operational challenges building bridges with Yuh operational teams, to define and deliver collaboratively solutions across the board.

You’ll be key to orchestrate projects at scale, manage stakeholders, navigating between the big picture and key details at all steps of projects from idea to business handover.
You’ll be sometimes under the spotlights with a great exposure but also in the shadows tackling important issues that make a difference.   

• You will report to direct management, key stakeholders and take part to steering meetings.
• You’ve been there, you’ve seen it, you’ve gone through it, then you’re certainly a good match for the position !

Responsibilities :

• Be comfortable switching regularly from Project Management to Business Analysis tasks
• Take ownership and responsibility of transversal projects from Scoping to business handover autonomously
• Participate in operational improvement analysis focusing on current pain points faced by Yuh teams and SQ teams (Business Operations, Compliance, Central Data, Legal) in relation to the Yuh Product, propose solutions and lead projects
• Manage and balance actively stakeholders, escalate to management where and when needed
• Perform options assessments and benchmarks
• Write specifications
• Organize and support testing
• Interact with different development teams to implement solution
• Define/build KPI linked to your projects
• Keep your monitoring up to date and report deviations from defined standards
• Lead integration with external partners
• Ad hoc participation in larger corporate initiatives

Qualifications

• 7+ years in a business analyst with a strong experience in project management role in a banking environment (experience as a PO on top also is a plus)
• Strong complex projects analysis and leading experience
• Strong operational and process culture towards efficiency and quality
• Strong Business Analysis toolbox mastery
• Internal and external client oriented
• Open minded, ready for the unknown and resilient, you know how to read situations and define strategies to reach your goals
• Banking & trading knowledge (Payment process (classic, Twint, cards), corporate actions, KYC, etc.)
• Strong Organizational and Analytics skills (data, process, solution assessment)
• Context switching
• Technical curiosity
• Stress resistant, lucid and adaptation to complex environment
• Friendly, collaborative and impeccable communication at all levels
• Daring with respect
• Dealing with external partners
• Excel/SQL/Tableau/MS Suite knowledge would be a great asset
• Experience dealing with customer care and/or back office teams
• Fluent in English
• French would be an asset
• Knowledge in Lean Management would be an asset