Senior Technical Pre Sales Engineer

At EBANX, you’ll help expand access to payments and technology in some of the world’s most dynamic markets. We’re a unicorn-status fintech, AI-powered, and scaling fast across 29 countries and counting.

Our platform connects leading global companies to more than 1 billion consumers, enabling seamless cross-border payments where it matters most. We build with purpose, move with speed, and create solutions that are both innovative and inclusive.

If you’re looking to be part of a company that’s transforming the future of payments with clarity, ambition, and real-world impact — we’d love to meet you.

As Technical Pre-Sales Engineer, your mission will be to design the best technical solution for our prospects and help the commercial team accelerate the deal and onboarding. Present since the beginning of a commercial pipeline, being the face of EBANX Solution alongside the Commercial Owner.

Your Day-To-Day Impact:

• Work closely with the Commercial Team to understand complex merchants’ needs and define the best technical solution to solve them;
• Lead technical calls with different audiences: presenting EBANX solutions and/or exploratory discovery meetings to understand the customer's business case;
• Work with Internal Teams (Product, Regulatory, Finance, Devs) to design and validate the merchant business case and needs, always seeking the best solution;
• Prioritizes, communicates, and mitigates issues and risks with internal and external stakeholders promptly and clearly;
• Prepare a high-quality documented solution proposal that is going to be delivered to the merchant and used by EBANX Internal Teams as a guide to the Implementation Project;
• Report to internal stakeholders weekly on the progress of all of your work with the merchants;
• Communicate clearly with the integration team to handover the project so that it leaves no room for misunderstandings and guarantees a frictionless merchant experience.

Must-Haves To Shine In This Role:

• Technical background, with a focus on Web-based/cloud applications, and API communication;
• Payment industry background;
• Ability to coordinate effectively with people across geographically diverse cultures;
• Merchant-facing skills, effective interpersonal relationships, and demonstrating professional and technical credibility;
• English proficiency;
• A strong Team Player, helping to develop the Pre Sales Engineer Team alongside the EBANX Growth.

Bonus Points If You Have:

• Bachelor's Degree, or equivalent in a tech area;

Ebanx Offers:

• WAVES Program: Annual bonuses based on the company’s performance.
• Meal/Food Allowance: Credit provided on a flexible benefits card.
• EBANX Education: Financial support for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Budget dedicated to workshops, courses, and certifications to encourage your continuous development.
• Language Classes: Spanish, English, and Portuguese lessons for your personal and professional development.
• EBANX Health: Comprehensive medical and dental plans fully covered for the employee, plus subsidies for dependents to take care of your and your family’s well-being.
• EBANX Family: Childcare assistance, extended parental leave for caregivers, and support programs for pregnant employees and children.
• Life Insurance: Fully paid by EBANX.
• Transportation: Parking assistance or transportation vouchers, depending on your needs.
• EBANX Flexible: A special day off on your birthday, semi-flexible working hours (8 hours/day, Monday to Friday), and year-end recess between Christmas and New Year’s without affecting your vacation days.
• EBANX Play: Well-being program including access to Wellhub, e-Sports, and partnerships with SESC.
• Blue Club: Exclusive discounts at bakeries, restaurants, stores, courses, and more.

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