ServiceNow Architect

Description De L'Entreprise

ALTEN Morocco, a subsidiary of the world leader in engineering and technology consulting, was created in 2008 and is now present in Fès, Rabat, Tétouan, and Casablanca. The company currently has over 2,200 employees and aims to reach a center of excellence with 3,300 ALTENians by the end of 2027. Today, it stands out as a strategic player in supporting the professional development of engineers.

Our mission: to meet the technological ambitions of our clients — major international contractors — in the automotive, railway, R&D and IT, telecommunications, and media sectors.

Joining ALTEN Morocco means becoming part of an ecosystem of excellence and benefiting from:

• A personalized and progressive career path
• An ambitious skills development policy
• A stimulating, collaborative, and meaningful work environment

Description Du Poste

Missions :

• Implement and configure ServiceNow modules (ITSM, CMDB, etc.)
• Develop and customize solutions using JavaScript and Glide API
• Manage integrations with external systems (REST, SOAP, MID Server)
• Design scalable and maintainable ServiceNow architectures aligned with best practices
• Collaborate with stakeholders to gather requirements and translate them into technical solutions
• Provide guidance on platform governance and optimization

Qualifications

Master’s degree (Bac +5) in Computer Science with 3–5+ years of hands-on experience in ServiceNow implementation; proven track record in managing complex or enterprise-level projects.

Fluent English Required

Technical Requirements

• Strong expertise in ITSM and CMDB
• Proficient in JavaScript and Glide API
• Hands-on experience with integrations (REST, SOAP, MID Server)
• Certifications: ServiceNow CSA (required), at least one CIS (ideally ITSM)
• Ability to design scalable, maintainable solutions
• Knowledge of ServiceNow platform best practices
• Comfortable engaging with both business and IT stakeholders
• Strong ability to explain technical concepts clearly

Informations SuppléMentaires

Looking forward to hearing from you !