Customer Support Representative

Growe Is A Leading Business Advisory And Services Group In Igaming And Entertainment. СReators Of Strategies That Work And Solutions That Scale. Combining Strategic Vision With Hands-On Expertise, Growe Helps Businesses Navigate The Fast-Evolving Industry, Seize New Opportunities, Enter New Markets, And Achieve Sustainable Growth.

Perfect For Those Who Aim To:

• Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish;
• Collaborate with other colleagues to improve customer service;
• Identify customers' needs, clarify information, research every issue and provide solutions;
• Follow internal procedures and guidelines to ensure consistent and high-quality support.

Experience You’Ll Need To Bring:

• Intermediate level of English (written and spoken);

• Fluent Spanish Speaker;

• Previous experience with customer support is not mandatory, but will be considered a plus;
• Experience handling live chat and email interactions will be considered an advantage.

It'S A Perfect Match If You Have Those Personal Features:

• Excellent organizational skills and ability to prioritize in order to meet deadlines;
• Excellent team work skills with strong communication skills;
• Ability to work in a fast-paced environment and under pressure;

• Problem-Solving Skills.

Growe Offers Competitive Benefits To Support Your Professional And Personal Growth, Including:

• Health & Wellness Focus;

• Growth Opportunities;

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.