Research Manager

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities we can. We have massively scaled our efforts across Asia and now have our sights on taking our best in class technology to the rest of the world. And we are looking for talented professionals to join us in this journey!
We are expanding the team to look for a Research Manager. The Manager will lead the team in analyzing, identifying, and addressing performance gaps in overseas markets. The team will work as a liaison between regional teams and corporate leadership to develop strategies, improve operational efficiencies, with the target to support market growth. Reporting to our COO, this role requires strong analytical and presentation skills, cross-functional collaboration, and a deep understanding of platform, technology, and international markets.

What You'Ll Do

• Analyze market performance metrics to identify gaps, trends, and areas for improvement.
• Collaborate with regional teams to understand operational challenges and align improvement strategies with business goals.
• Design and implement solutions for operational inefficiencies, ensuring scalability and consistency across regions.
• Present findings and recommendations to senior leadership, backed by business intelligence and market insights.
• Act as a key point of contact for overseas market performance-related queries.
• Mentor and provide guidance to the Senior Associate.

What You'Ll Need

• Bachelor’s degree or above in Business, Management, or a related field. 
• 5+ years of experience in platform and technology, consulting, or international business operations.
• Strong in analytics, with exceptional communication and presentation skills.
• Proven ability to work with cross-functional teams and drive results in a multicultural environment.
• Experience working in international markets, with an understanding of cultural nuances.

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice