Engineering Manager - Data (QB - EMData - 20251006)

We are seeking a highly skilled and experienced Engineering Manager to lead our diverse and dynamic Data engineering team. This role is pivotal in managing remote, nearshore, and offshore teams, ensuring the delivery of exceptional software solutions. The ideal candidate will possess a deep understanding of software development, with expertise in managing teams across various cultures and time zones.

Key Responsibilities:

• Team Leadership and Management: Oversee remote, nearshore, and offshore engineering teams, fostering a culture of collaboration and innovation.
• Performance Management: Define and conduct performance reviews based on clear metrics and goals to ensure team accountability and growth.
• Career Development: Set clear career paths and growth opportunities for team members, aiding in their professional development.
• Retention Strategies: Implement strategies to maintain high retention rates within the team by ensuring a positive work environment and employee satisfaction.
• Development Practices: Own and advocate for best practices in software development to enhance productivity and quality of work.
• Communication: Ensure seamless communication within teams and with stakeholders to maintain alignment on project goals and company objectives.
• Hiring and Resource Allocation: Actively participate in the hiring process, from identifying resource needs to conducting interviews and making strategic team allocations.
• Technical Proficiency: Review and understand code, provide insights on technical solutions, and explain software implementations to ensure high standards are met.Lead Data-Focused Engineering Efforts: Oversee the development of scalable APIs and data services that power real-time and historical reporting across ower platform.
• Data Architecture and Integration: Guide technical architecture for our data ingestion pipelines, storage, and analytical APIs. Ensure integration across POS systems, third-party tools, and Qu's internal services.
• API Governance: Define best practices and review designs for external-facing data APIs, ensuring performance, security, and usability.
• Monitoring and Observability: Partner with DevOps and QA teams to implement tools and workflows for tracking data pipeline health, latency, and user-facing API availability.
• Compliance and Integrity: Ensure that data is properly tagged, stored, and reported according to business logic and privacy requirements.
• Mentorship: Develop engineering talent with a strong focus on data engineering, analytics, and backend systems.
• Product Ownership: Collaborate closely with product managers to define, plan, and deliver features related to Enterprise Intelligence dashboards and backend reporting logic.

Required Qualifications:

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• At least 4 years of management experience with remote teams, including handling teams across different cultures and time zones.
• Strong background in agile development practices.
• Proven people management skills, with the ability to motivate and lead a team effectively.
• Excellent communication skills, both verbal and written.
• Proven experience in leading teams building APIs and data/reporting platforms at scale.
• Deep understanding of data modeling, query optimization, and cloud-based data pipelines (preferably using AWS).
• Familiarity with Enterprise Intelligence or similar platforms, including data tagging, store-level check analytics, and context-based availability rules.

Desired Qualifications:

• Experience with .NET development.
• Proficiency in AWS cloud services.
• Familiarity with Azure DevOps tools.
• Experience working with data analytics tools such as Looker, Power BI, or custom dashboards.
• Background in restaurant, retail, or POS ecosystems and familiarity with store group hierarchies, check data, or tag-based filtering.

Who You Are:

• A proactive team player with a high degree of ownership.
• Experience in a product focused software development environment.
• Thrives in a startup or small, fast moving company atmosphere.
• Adaptable, comfortable with ambiguity, and capable of handling ambitious expectations.
• Excellent communicator across multiple platforms and with various stakeholders, from peers to senior executives.
• Intellectually curious, forward thinking, open to experimenting with new technologies, and innovative problem solving approaches.