Account Management Director

Job Description:

Key Responsibilities

• Lead and manage client relationships at a senior level, ensuring long-term partnerships and business growth.
• Act as the strategic partner to clients, understanding their business challenges and marketing objectives.
• Oversee the development and execution of client campaigns, working closely with internal teams (Creative, Media, Digital, Production, etc.).
• Manage, mentor, and inspire the Account Management team to deliver high-quality work and maintain strong client satisfaction.
• Own the P&L responsibility for the account management department, ensuring profitability and resource efficiency.
• Review and approve client proposals, presentations, and campaign reports before submission.
• Drive strategic insights and innovative solutions to enhance client marketing performance.
• Monitor and analyze campaign results, providing recommendations for optimization and future planning.
• Ensure alignment of client work with the agency’s vision, standards, and creative excellence.
• Stayed informed on industry knowledge including latest digital marketing trends, emerging technologies, and best practices to offer innovative solutions.

Qualifications & Experience

• Digital Marketing Expertise : Experience in advertising, media, marketing with at least 5 years in a leadership role.  Strong understanding of integrated marketing across consumer funnel, creative development process, digital ecosystems including SEO, SEM, social platforms strategy for broad and personalized communication as well as performance measurements.
• Client Management Skills : Proven experience managing large-scale client accounts and driving business growth.  Excellent presentation, negotiation, interpersonal and communication skills to build rapport with team and effectively address client requirements. 
• Project Management Skills : Demonstrate leadership and management skills to oversee, effectively organize and delegate team responsibilities to meet projects delivery and deadlines.  Strong financial acumen and experience managing budgets.
• Technical Proficiency : Proficiency in digital marketing tools such as social media management tools and platform performance analytical tools is a plus.

Core Competencies

• Strategic & Commercial Thinking
• Leadership & Team Development
• Client Relationship Management
• Strong Communication & Presentation Skills
• Analytical Thinking & Problem-Solving
• Creativity and Innovation Passion

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Location:

Bangkok

Brand:

Time Type:

Full time

Contract Type:

Permanent