Student - Duet Virtual Communications Assistant (Work Study Only)

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The Opportunity

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

Southern New Hampshire University is seeking a student employee to fill the role of Virtual Communications Assistant for our partner organization Duet. The Virtual Communications Assistant will support Duet staff with daily tasks and will serve Duet by monitoring the general info email inbox and phone line appropriately. This includes forwarding messages to the appropriate person in the organization in a timely fashion. The Virtual Communications Assistant will also work with their supervisor to identify a communications-related special project each term that aligns with their long-term career goals.

Job Responsibilities:

• Student will monitor the Duet email inbox for incoming e-mails/voicemails.
• Students will listen to new voicemails and route the message to the appropriate team by forwarding the message via email with details of the call.
• Student will forward all general question emails to appropriate team.

Minimum Qualifications:

• Current enrollment in classes as part of a SNHU degree program, must be actively enrolled through Duet
• Work study part of financial aid package
• Students with work study may be prioritized
• Academic progress requirements to maintain work-study hours: 1 submission every 7 days. If you don't submit you will lose hours until you master. At that point, you can earn back hours.
• Special project requirements to maintain work-study position: Meet with your supervisor at the beginning of each enrolled term to identify a communications-related special project and develop a related work plan, including periodic check-ins.

Learning Outcomes:

• Professional experience in a remote role while supporting communications and student services within our nonprofit organization

Work Schedule:

• M-Sa, 8 AM-10 PM for virtual-only positions. Shifts are typically between 2-4 hours.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The hourly pay range for this position is $12.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.