Senior Programme Administrator

General Information

Reference

1000009300  

Vacancy Details

Talent Pool

Marketing - Product & Proposition

Title

Senior Programme Administrator

Contract Type

QA HE Ltd Permanent

Job Advert

• Senior Programme Administrator
• QA Higher Education – Birmingham, Hybrid – 1 Day Per Week on Campus

Are you a detail-oriented professional with a passion for higher education and strategic portfolio management? QA Higher Education is looking for a Senior Programme Administrator to join our dynamic Strategy team in Birmingham.

About the Role
As a Senior Programme Administrator, you’ll be at the heart of our course portfolio operations—managing and promoting programmes across QAHE. You’ll maintain our central course database, ensure marketing and sales teams have accurate information, and support regulatory compliance (OfS, UKVI, CMA, British Council).

You’ll be the go-to expert for course information, delivering engaging training webinars, supporting performance analysis, and collaborating with internal and external stakeholders to drive innovation and excellence.

• Key Responsibilities
• Maintain and update course data across CRMs (e.g. Salesforce)
• Coordinate with marketing, insights, and recruitment teams to promote programmes
• Support the launch of new programmes with accurate documentation
• Deliver internal training sessions on portfolio updates
• Ensure compliance and accuracy across all marketing materials
• Build strong relationships with university partners and internal teams
• What We’re Looking For
• Degree-level education or equivalent experience in content/product information roles
• Strong attention to detail and stakeholder management skills
• Experience working with regulatory requirements and supporting sales functions
• Knowledge of Microsoft Office tools (e.g. PowerPoint, Excel, Word, Teams)
• Understanding of SEO and Higher Education regulatory bodies is a plus
• You’ll Thrive If You Are:
• A fast learner with a proactive mindset
• A confident communicator and relationship builder
• Tenacious, detail-driven, and eager to take ownership
• Adaptable, imaginative, and ambitious

Why QAHE?
QA Higher Education partners with leading UK universities to deliver a wide range of programmes to over 17,000 students. We’re committed to making outstanding education accessible and inclusive. Join us in shaping the future of higher education.

The successful candidate will undertake a Basic DBS check.

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#Jobopportunity

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#Qahighereducation

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#Programmeadministration

Vacancy Location

Location

West Midlands, Birmingham, Birmingham (Louisa Ryland House)

Handled By

Handled By

• Michaela Cassa - QA
• Jack Vines - QA
• Lauren Dexter

Primary Handler

Michaela Cassa - QA

Last Name

Cassa - Qa

Forename

Michaela

Email

Michaela.Cassa@Qa.Com