Business Development Manager

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Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. 

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. 

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

Job Summary:

The Business Development Center Supervisor will be responsible for supporting, engaging and motivating Business Development Representatives in driving BDC objectives.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff
• Oversees the daily workflow of the department
• Provides constructive, real-time coaching and feedback using call reviews and current sales techniques and completes annual performance evaluations
• Support peer to peer learning
• Handles discipline and termination of employees in accordance with company policy

Essential Functions: Duties and Responsibilities

• Support the BDC Team in performing the following responsibilities:
• Train BDRs on calling methodology and usage of CRM tools
• Review and tailor Marketing messaging through calling scripts and email cadences
• Set appointments with prospects meeting our ‘initial customer profile’ – player/coach role
• Respond to inbound & outbound interest to qualify leads
• Inspect CRM utilization to ensure prospect communications are documented
• Support deployment of overall lead generation strategy by executing purposeful experiments & analyzing results for improvement
• Partner with marketing, product and technology departments to execute lead generation strategy as the company introduces enhancements to existing solutions
• Exhibit strong knowledge of competitor products and capabilities along with general market trends
• Partner with Sales Support Coordinator to document daily BDC activities in sales force automation tool, prepare accurate reports and forecasts, manage pipeline and perform other tasks necessary to drive sales revenue and communicate activities to sales management
• Report on and achieve sales metrics and KPIs to drive business success
• Train BDRs on calling methodology and usage of CRM tools
• Review and tailor Marketing messaging through calling scripts and email cadences
• Set appointments with prospects meeting our ‘initial customer profile’ – player/coach role
• Respond to inbound & outbound interest to qualify leads

Required Skills/Abilities:

• Strong communication skills and ability to engage potential prospects with goal of setting appointments for the Sales team
• Demonstrated experience leading high performing BDR, Inside Sales or outbound customer service teams
• A sales technologist who prides themselves in knowing the platform inside and out as well as the competitive landscape
• An enthusiastic “roll up your sleeves” mentality and ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
• Strong Microsoft Office skills and experience with internet-based systems
• Strong experience in Salesforce

Education And Experience:

• A minimum of three 3 years of experience leading BDR/Inside Sales teams, with an emphasis in payments, banking or other areas of the Fintech industry. A Bachelor’s degree in Business or a related field preferred. Equivalent combination of education and experience will be considered
• Experience with payment (i.e. commercial cards) / fintech or tech / SaaS B2B services required
• Proven experience in sales, Inside Sales and/or Business Development Representative role
• Experience in high volume sales to small business

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

Eeo Statement:

The employment policy of Edenred is to provide merit-based equal opportunity to all persons. No employee or applicant for employment will be discriminated against because of membership in any Federal, State or Local legally protected classes. Edenred is committed to providing reasonable accommodation to individuals with disabilities. To request reasonable accommodation in the application process, contact HRPayUSA@edenred.com.

Apply now and Vibe with Us!