Sr LIMS Programmer – Technical Lead

Job Description Summary

Sr LIMS Programmer – Technical Lead

Job Description

1. Setup and Troubleshooting of technical issues related to LabVantage, Instrument Interfaces, Server Environments, Bartender Label Printing Software, and Jasper Reporting.
2. Creation and execution of installation qualification protocols for Quality System’s applications such as LabVantage, LIMS, Empower, and other supporting software.  
3. Assistance in the Change Management Tool (CMT) process to moving Master Data between environments.
4. Create and Maintain Jasper Reports and Bartender Labels.
5. Execution of verification protocols to confirm LabVantage reports, labels, and instrument interfaces.
6. Work with business subject matter experts for clarification and acceptance of technical requirements.
7. Research connection options, troubleshoot, and work with various instruments to connect to LabVantage, such as balances, pH meters, moisture analyzers, and other various simple instruments that can collect a reading or a print output to integrate and capture.
8. Build SDMS Collectors for Complex Instruments to connect to LabVantage for data parsing.
9. Assist in the configuration of Atlassian products that manage QC Systems Work Management tools.
10. Support end-users with LabVantage or Empower activities, such as general technical interfaces, and troubleshooting connections.

Conduct training to end users and team members whenever required.

1. Addressing service desk and JIRA tickets raised by the lab users related to QC Systems.
2. Attend the QS Systems meetings (project meetings, QMS calls, monthly review meetings).
3. Support for implementation of Lab Vantage LIMS for global sites.
4. Work with the corporate team to improve Laboratory Information Management System (LIMS) applications and provide end-user training as needed, ensuring efficient and effective LIMS usage across the organization.