Lead Field Technician

Minimum Requirements

• Must successfully complete background check and drug screening.
• Valid driver’s license, clean driving record, and reliable transportation required.
• Flexibility to work nights, weekends, and extended hours as projects demand.
• Willingness and ability to travel extensively (regional and multi-state).

Physical Requirements

• Physically capable of lifting and transporting up to 50 lbs.
• Comfortable working at heights, on ladders, and in varied postures (bending, climbing, crawling).
• Ability to work in outdoor and indoor environments, including uneven terrain.
• Good vision required, including ability to distinguish color-coded wiring.
• Must demonstrate safe judgment and adherence to site procedures.

Qualifications

• Technical trade school certificate or equivalent on-the-job training.
• Proven experience in Central Office, MSO, or Data Center installation.
• Strong working knowledge of -48VDC power systems, including hot cuts.
• Familiarity with Telcordia GR-1275 and AT&T TP-76300 / TP-76400.
• Excellent organizational and time management skills.
• Familiarity with multiple vendor platforms (Adtran, Cisco, Ciena, Infinera, etc.).
• Up to 75% travel.

Want to learn more about Infrastructure Services? Check us out on our platform: https://www.wwt.com/infrastructure-services

 Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $84,000.00 to $105,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that are not included in the base pay.  

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: 

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program 
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement 
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement 
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program 

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! 

 If you have any questions or concerns about this posting, please email taposting@wwt.com. 

Qualifications

Lead Field Technician

Travel: 75% travel

Why Wwt?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Position Overview

We are seeking a Level 4 Telecommunications Technician to lead equipment installations and network upgrades across Central Offices, MSOs, and Data Centers. This senior-level role requires strong leadership, deep technical knowledge, and the ability to mentor junior technicians.

Candidates should have experience with major telecom platforms, including:

• Transport & Access Gear: Adtran, Cisco, Ciena (Ethernet & DWDM), Infinera, Fujitsu, Calix, Nokia
• Power Systems: Vertiv, Eltek, and -48VDC battery systems
• Prior central office network experience is required. The position involves extensive travel and demands a highly self-motivated, safety-focused professional.

Key Responsibilities

Leadership & Safety

• Serve as lead technician on installation projects, providing on-site leadership and mentoring for junior staff.
• Conduct daily safety briefings and weekly toolbox talks; ensure compliance with OSHA, AT&T, and company safety policies.
• Coordinate high-risk activities, including live network integrations, with emphasis on risk mitigation and clear escalation protocols.

Technical Execution

• Install, upgrade, and integrate telecom equipment in Central Offices, MSOs, and Data Centers.
• Interpret and execute from technical documents, including rack layouts, floor plans, and customer work orders.
• Build and install support infrastructure (cable racks, fiber ducts, framing hardware).
• Terminate, route, and manage fiber and copper cabling (LC/SC, RJ45, BNC); demonstrate proficiency in lacing and sewing methods.
• Configure and commission -48VDC power systems, rectifiers, batteries, and distribution panels; perform hot cuts where required.
• Utilize hand tools, test equipment, and computer interfaces to validate installations.

Communications & Documentation

• Collaborate with client engineers, site supervisors, and project managers to ensure alignment on scope and deliverables.
• Maintain accurate documentation using Microsoft Office, Google Workspace, and client-specific systems.
• Provide clear, professional verbal and written communication with internal teams and customers.