Program Assistant

Job Description:

• Job Title: Program Assistant
• Location: Saint Louis, MO

Department: CB ACT

Employment Type: Fulltime

Job Summary:
Join our compassionate and collaborative CB ACT team as a Program Assistant and play a vital role in supporting those who need it most. This is more than just a job — it's an opportunity to make a meaningful impact in your community by helping individuals with serious mental illness on their journey toward recovery. We are seeking someone who is detail-oriented, organized, dependable, and passionate about helping others. If you thrive in a fast-paced environment and enjoy keeping operations running smoothly behind the scenes, this could be the perfect fit for you.

In this role, you’ll provide essential administrative and clerical support to our Assertive Community Treatment (ACT) program team. You'll coordinate schedules, maintain program records, and manage communication and documentation needs. Your attention to detail and organizational skills will be key in supporting uninterrupted, high-quality care for the individuals we serve.

This Position Offers…

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits – Scroll down to bottom of this post to learn more
• Support the ACT team with administrative tasks that ensure seamless delivery of services
• Coordinate schedules, appointments, and documentation for clinical team members
• Maintain accurate records and assist with data entry for program compliance and reporting
• Prepare, organize, and distribute program materials and client documentation
• Assist with internal and external communication, including phone calls and emails
• Track and order office and program supplies as needed
• Ensure timely filing and maintenance of confidential documents in compliance with HIPAA
• Additional Perks & Benefits – Scroll down to bottom of this post to learn more
• Support the ACT team with administrative tasks that ensure seamless delivery of services
• Coordinate schedules, appointments, and documentation for clinical team members
• Maintain accurate records and assist with data entry for program compliance and reporting
• Prepare, organize, and distribute program materials and client documentation
• Assist with internal and external communication, including phone calls and emails
• Track and order office and program supplies as needed
• Ensure timely filing and maintenance of confidential documents in compliance with HIPAA

Key Responsibilities:

• Support the team in preparing reports, memos, and correspondence

Education, Experience, And/Or Credential Qualifications:

• High School Diploma or GED required
• Previous experience in an administrative or office support role strongly preferred
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Additional Qualifications:

• Must be at least 18 years of age
• Valid driver’s license and current auto insurance required
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Must be able to maintain confidentiality and handle sensitive information with discretion

Physical Requirements:

• Ability to remain in a stationary position for extended periods
• Occasional lifting of up to 20 pounds may be required
• Frequent use of computers and office equipment

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli Is On A Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Places for People is a Smoke and Tobacco Free Workplace.