Head of Sales (Open Channel)

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• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Job Summary:

Reporting to the Head of Region, the Head of Sales for Open Channel (Prepaid & Entry Postpaid Distribution) is responsible for driving sales performance, market share growth, and execution excellence across the prepaid and entry-level postpaid segments. This role leads the development and implementation of sales strategies, manages distributor relationships, and oversees a team of Area Managers and Distributor Area Executives (DAEs) to ensure effective ground-level execution.

The position plays a key role in optimizing channel coverage, enhancing dealer engagement, and ensuring that sales operations are aligned with business objectives. It requires strong leadership, strategic thinking, and the ability to manage a multi-tiered sales structure across diverse markets.

Key Responsibilities

• Sales Strategy & Execution:
• Develop and implement sales strategies to drive revenue growth, market share, and channel productivity across prepaid and entry postpaid segments.
• Distributor & Partner Management:
• Build and maintain strong relationships with distributors, dealers, and partners to ensure alignment with business goals and execution excellence.
• Team Leadership & Development:
• Lead and manage Area Managers and Distributor Area Executives (DAEs), providing coaching, performance management, and development opportunities to build a high-performing sales team.
• Channel Optimization:
• Oversee channel coverage and dealer engagement strategies to maximize reach, efficiency, and sales conversion.
• Performance Monitoring:
• Track and analyze sales performance metrics, identify gaps, and implement corrective actions to meet or exceed targets.
• Market Intelligence:
• Conduct market analysis to identify trends, customer needs, and competitive insights to inform sales strategies and tactical plans.
• Cross-Functional Collaboration:
• Work closely with marketing, product, and operations teams to ensure cohesive execution and alignment with broader business objectives.
• Budget & Resource Management:
• Manage sales budgets and resource allocation to ensure cost-effective operations and optimal return on investment.
• Compliance & Governance:
• Ensure all sales activities and channel operations comply with company policies, regulatory requirements, and ethical standards.

Qualifications:

• Diploma or degree in Marketing, Business Administration, or related field; MBA preferred.
• Proven success in sales management and execution.
• Experience in developing and executing strategic sales initiatives.
• Excellent leadership and team management skills.
• Strong analytical and detail-oriented abilities.
• Effective communication and interpersonal skills.
• Adaptable and resilient in dynamic environments.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing market conditions

What’S Next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.