Associate Director

Job Title

Associate Director

Job Description Summary

Job Description

We are seeking an Associate Director to lead the management of large and property portfolios, delivering strategic, compliant, and commercially focused property management solutions. This senior role involves overseeing client relationships, driving operational excellence, and enhancing asset value through proactive maintenance, development, and financial stewardship.

You will build and maintain trusted partnerships with landlords, investors, tenants, and key stakeholders, working closely with onsite management teams and regional facilities managers to ensure seamless service delivery and identify new business opportunities. They will have strong expertise in lease compliance, health & safety legislation, and sustainability initiatives, managing budgets, rent collection, and service charge reconciliations to meet client and company objectives.

Key Responsibilities:

• Leading client and tenant relationship management to maximise satisfaction and asset performance
• Overseeing financial reporting, budgeting, and recovery processes, ensuring accuracy and timeliness
• Ensuring full compliance with lease obligations, health & safety, and risk management requirements
• Managing property inspections, reactive maintenance, and contractor activities to maintain and improve assets
• Developing and implementing sustainability strategies aligned with client priorities
• Leading and mentoring teams to deliver consistent, high-quality service in line with company standards
• Driving continuous improvement, resolving issues promptly, and supporting business growth through effective portfolio management

The ideal candidate will have a strong commercial mindset, excellent communication skills, proven leadership abilities, and extensive property management experience, ideally with RICS or equivalent qualifications. This is an excellent opportunity to play a pivotal role in a successful, growing team delivering best-in-class property management services.

INCO: “Cushman & Wakefield”