Supervisor - Charter Operations

The Opportunity

At Kinetic, we’re proud to be Australia’s largest and most diverse bus network — moving millions of people safely and reliably every year. As we continue to grow, we’re looking for 2 Charter Supervisors to join our team and ensure our charter operations run seamlessly day and night.

About The Role

You’ll take the lead in coordinating daily charter operations — ensuring every scheduled service is covered, every customer is looked after, and every challenge is met with confidence.

In this fast-paced and rewarding role, you’ll work closely with drivers, subcontractors, and key internal teams to maintain safety, reliability, and customer satisfaction.

What You’Ll Do

• Coordinate and oversee daily charter schedules to meet service KPIs
• Respond to last-minute operational changes and keep things running smoothly
• Build strong relationships with drivers, depots, and external partners
• Monitor subcontractor performance and compliance
• Support drivers with guidance, communication, and on-the-ground leadership

What You’Ll Bring

• Experience in transport operations, logistics, or similar environments
• Proven ability to stay calm and organised under pressure
• Strong communication and problem-solving skills
• HR licence (essential), plus valid Driver Authority and Working with Children Check
• Current First Aid and CPR (or willingness to obtain)

Why Join Kinetic?

• Be part of a company that genuinely values safety, people, and service
• Supportive leadership and growth opportunities across Australia
• Stable, secure role with Australia’s largest bus operator
• Make a real difference in keeping communities connected

If you thrive in a fast-paced, detail-focused environment and enjoy ensuring every service runs seamlessly — we’d love to hear from you!