Specialist - Charter Operations

The Opportunity

We’re looking for a proactive and detail-driven Charter Administration Specialist to support the planning, coordination, and smooth execution of charter and event operations.

You’ll play a vital role liaising with internal teams, clients, and subcontractors to ensure services run on time, compliance is maintained, and every journey goes to plan.

What You’Ll Do

• Plan and schedule charter and rail replacement services.
• Coordinate subcontractors and verify readiness and compliance.
• Maintain accurate service records, contracts, and performance logs.
• Monitor service delivery and provide real-time updates to stakeholders.
• Reconcile data for billing, invoicing, and KPI reporting.
• Prepare reports on service performance, incidents, and customer feedback.
• Support disruption management with mapping and tracking tools.

What You’Ll Bring

• Experience in transport, logistics, or service coordination.
• Excellent administration and data accuracy skills.
• Strong communication and stakeholder management abilities.
• Proficiency with scheduling systems, tracking tools, and Microsoft Office.
• Knowledge of compliance, safety, and risk documentation requirements.

Why Join Kinetic?

• Be part of Australasia’s largest and most trusted bus network.
• Work with a supportive and collaborative operations team.
• Contribute to delivering essential services and major event transport.
• Enjoy opportunities for professional growth within a national business.

If you thrive in a fast-paced, detail-focused environment and enjoy ensuring every service runs seamlessly — we’d love to hear from you!