Website Content Coordinator @NET-A-PORTER

NET-A-PORTER delivers incredible fashion for incredible women. As the world’s leading luxury retailer with the most authoritative product edit globally, the site offers the ultimate curation of fashion from the most coveted designer brands, the most exceptional assortment of fine watches and precious jewelry, and more than 200 specialist beauty brands. Its discerning edit places special emphasis on highlighting the creativity and promise of the next generation of fashion talent via the Vanguard, a program for emerging brands. Consideration for environmental and social impact increasingly shapes the product offering, and the launch of the NET SUSTAIN platform, was created to showcase brands that place sustainability at the core of their product.  Uniting content and commerce to deliver an immersive and inspiring customer experience, NET-A-PORTER speaks to a global community and features a dedicated editorial vertical with PORTER, which is renowned for its award-winning content featuring a diverse range of incredible women.  

NET-A-PORTER champions unparalleled customer service offering express worldwide shipping to more than 170 countries including same or next-day delivery to the UK, US, Hong Kong, Germany, France, Australia and Singapore, a seamless shopping experience across all devices, luxurious packaging, easy returns and a multi-lingual customer care and personal shopping team that is available 24/7, 365 days a year. A pioneer of personal shopping and client relations services for the digital era in 2000, NET-A-PORTER continues to innovate and strengthen its offering, with virtual styling, invitation only digital exclusives, and a world class suite of specialized offers for EIPs, (Extremely Important People), the brand’s most loyal and valuable customers. NET-A-PORTER is part of YOOX NET-A-PORTER GROUP. 

We have a fantastic opportunity for a Content Coordinator to join the NET-A-PORTER.COM Site Trading Team. The successful candidate will play an integral role in the Site Content Team, coordinating and delivering all of our onsite content. The role is extremely cross functional and requires excellent communication and project management skills as well as a keen eye for detail.

Besides a competitive salary, we can offer you: 

• Performance bonus schemes dependant on the type of role you are in 
• A pension that both you and the company contribute too  
• A portal with an array of discounts on things like theme park and cinema tickets 
• Our famous staff discount along with exclusive staff sales 
• Private healthcare for you and your family 
• Flexible working 
• A chance to be part of a fun and caring team that support each other  

Here is a breakdown of what you’ll be doing: 

• Production controller for onsite content, ensuring ready to build deadlines are met and briefed into web production
• Project manage large content updates to site, scheduling meetings with relevant teams, updating briefs and setting deadlines to meet launch dates
• Oversee all approvals and QC for onsite content in staging and live, mitigate unnecessary changes requested by copy and translations to protect web production  
• Schedule web production resource, ensuring there are no bottle necks, managing Trello board on behalf of the content team
• Coordinate the delivery of all SALE and promotion assets, Checking all assets and feeding back to production on necessary amends and ensuring delivery deadlines are met
• Own BAU processes, deadlines and documentation, continuously look to improve ways of working with stakeholders – copy, production, fashion, translations, web production
• React to in-week trade actions, updating documents, communicating out to relevant stakeholders

The type of person we are looking for: 

• Previous experience in a production or content role is desirable
• Experience managing projects end to end
• Highly organised with the ability to coordinate several projects at the same time  
• Strong written and verbal communication skills, ensuring teams are aware of any changes to the content plan
• Ability to manage upwards and across, pushing back on deadlines in order to protect team resource

Luxexperience Is An Equal Opportunities Employer, We Encourage People With A Diverse Range Of Backgrounds To Apply. We Recognize And Celebrate The Benefits That Diversity Brings To Our Workplace, Our Business And Our Customers. We Welcome And Will Consider All Applications Regardless Of Race And Nationality, Religion, Color, Sex, Pregnancy Or Related Medical Conditions, Parental Status, Sexual Orientation, Gender Identity, Gender Expression, Age, Status As An Individual With A Disability, Or Any Other Legally Protected Characteristics.

If You Require Any Reasonable Adjustments To Complete Your Application, Please Do Not Hesitate To Advise Us Accordingly.

Experience Level: AssociateWorkplace Type: Hybrid