Cash Application Process New Associate

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. 

Brief Description Of The Role

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Business Process Specialization professionals apply expertise in a specific business process delivery capability (or capabilities) to ensure services are delivered in a manner consistent with our Standard Delivery Solutions and Service Level Agreements and drive continuous improvement.

The Cash Apps Agent’s main responsibility is to post cash to outstanding invoices and undertake the reconciliation of a variety of currency account reconciliations, added to several specific accounting tasks from simple to medium transactions, as well as acting as support to the collections team.

Responsibilities:

• Responsible for applying payments based on payment remittances and instructions from the customer as well as in accordance with the DTP.
• Performs on a monthly basis the reconciliation of all bank accounts from simple to medium tasks. Resolving internal/external customer queries in a professional manner. Booking of other ad hoc journals Bank Charges, Interest, etc.
• Participates in cross functional workstreams to resolve business process issues
• Consistently share accurate information to all inter dependent groups, adhering to strict deadlines
• Provides support to any queries from collectors and finance team may have for reconciliation issues
• Adheres to WHT rules as outlined within DTP
• Processes and manages reversals for various business units
• Support ad-hoc audit requirements such as SOX audit, etc.
• Accountable to perform the posting payments within SLA period and ensure any unapplied payments are addressed by month end within agreed tolerance limits with the client.
• Handles customer refund request in timely manner.

Qualifications & Key Skills Required:

• Bachelor's degree preferred
• Minimum 1 year experience in OTC Processes - Cash App
• Minimum 1 year experience of Microsoft Office (including excel, word, outlook and power point)
• Responsibility and accuracy in the completion of received tasks
• Ability to solve complex matters and work under pressure
• Strong written and oral communication skills (English)
• Adaptable to learn new processes, concepts, and skills
• Demonstrates the ability to work as part of a team
• Able to work under time pressure, able to prioritise workload and meet strict deadlines.
• Strong analytical and problem solving skills
• Positive attitude and flexible, especially in the period of month/quarter/year-end closing

Working Conditions:

• Moderate to no travel depending on project involvement
• Overtime and On-Call may be required
• Local holidays are observed

What We Offer

• Health and Life Insurance
• Accenture days, 3 additional vacation days

• On Site Doctor

• Birthday Leave

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

 Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.