People Services Generalist
Sanofi.com
Office
Petaling Jaya, Malaysia
Full Time
About The Job
Sanofi is a global life sciences company committed to improving access to healthcare and supporting the people we serve throughout the continuum of care. From prevention to treatment, Sanofi transforms scientific innovation into healthcare solutions, in human vaccines, rare diseases, multiple sclerosis, oncology, immunology, infectious diseases, diabetes and cardiovascular solutions.
The People Services Generalist will be responsible for managing purchase orders and payment processes for payroll and benefits, while providing backup support for payroll and time & attendance processes. This role involves executing core People Services processes within the legal framework and Sanofi's corporate policies, while maintaining adequate control and minimizing associated risks.
Main Responsibilities:
1) Operations Excellence for Purchase Orders and Payment Processes
- Manages the end-to-end purchase order process for payroll services, benefits, and payroll vendors in collaboration with Finance Team, ensuring timely creation of Purchase Orders (POs) and processing invoices.
- Serves as focal point for payment processing of payroll and benefits invoices, ensuring compliance with Sanofi's policies and procedures.
- Coordinates with vendors to resolve invoice discrepancies and ensure accurate and timely payments while maintaining proper documentation.
- Processes payment requests for benefits providers, ensuring proper validation, approval, and documentation according to Sanofi's financial controls.
- Maintains vendor master data for service providers, ensuring accuracy and completeness of information for seamless payment processing.
- Provides Tier 2 support for purchase order and payment issues, ensuring timely resolution while prioritizing stakeholder satisfaction.
- Liaises with multiple stakeholders including Finance, Procurement, and vendors to ensure comprehensive end-to-end process support.
- Provides backup support for payroll processing and time & attendance functions when needed.
- Identifies opportunities for process enhancement through simplification, standardization, harmonization, and automation of payment workflows.
- Liaises with multiple stakeholders including Finance, Procurement, and vendors to ensure comprehensive end-to-end process support.
- Provides backup support for payroll processing and time & attendance functions when needed.
- Identifies opportunities for process enhancement through simplification, standardization, harmonization, and automation of payment workflows.
2) Process Excellence
- Evaluates and addresses tasks and processes that deviate from the core model and Sanofi's new ways of working, proposing comprehensive remedial action plans.
- Oversees implementation of remedial action plans to ensure complete execution, with the goal of continuously improving payment process quality.
- Develops and maintains documentation of standard operating procedures for purchase order and payment processes.
3) Compliance
- Ensures compliance of day-to-day operations with the Internal Control framework and financial policies.
- Completes Control Self-Assessments (CSAs) in a timely manner for payment-related processes.
- Addresses and closes all internal and external audit findings related to purchase orders and payments, updating relevant reporting tools accordingly.
- Fulfils all mandatory compliance training requirements on Sanofi learning platforms within designated timeframes.
- Adheres to all Health, Safety, and Environment (HSE) and security guidelines, including completion of mandatory HSE training.
4) Individual Development
- Pursues professional development through in-person and virtual learning opportunities available on Sanofi learning platforms.
- Actively contributes to cross-functional continuous improvement projects related to payroll and benefits payment processes.
- Maintains current Individual Development Plan and Career Hub profile in Workday, while engaging regularly with Line Manager and People & Culture team for professional development reviews.
About You
- Bachelor's degree in HR, Finance, Business Administration, or related field.
- 1-2 years of experience in HR operations, finance, or procurement.
- Experience with purchase order and payment processing systems preferred.
- Proficiency in English (advanced level) required, local language skills advantageous.
- Basic understanding of HR processes and financial controls.
- Strong knowledge of purchase-to-pay processes and vendor management.
- Proficiency in Microsoft Office, particularly Excel. Familiarity with HR tools (e.g., Workday, ServiceNow) and procurement systems is advantageous.
- Strong attention to detail and ability to meet deadlines.
- Excellent communication and interpersonal skills.
- Customer service orientation and problem-solving abilities.
- Adaptability, teamwork, and willingness to learn. Experience in a multicultural environment is a plus.
- Awareness of data privacy rules (e.g., GDPR) and financial compliance requirements is beneficial.
Why Choose Us?
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
- Collaborate in a dynamic, fast-paced environment focused on continuous learning and professional development.
- Drive process improvement and innovation in partnership with a motivated and supportive team.
Pursue Progress, Discover Extraordinary
Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
People Services Generalist
Office
Petaling Jaya, Malaysia
Full Time
October 6, 2025