Associate Manager - Pranaam (Sales)

Key Responsibilities

• Sales Strategy & Execution
• Develop and execute sales plans to expand Meet & Greet service adoption
• Identify and pursue B2B and B2C opportunities (airlines, corporates, travel agencies)
• Collaborate with pricing and marketing teams to launch targeted campaigns
• Client Engagement & Partnerships
• Build relationships with airport authorities, airlines, travel agents, and corporate clients
• Customize service offerings to meet client needs and enhance value propositions
• Negotiate contracts and close deals to meet or exceed revenue targets
• Market Intelligence & Innovation
• Monitor competitor offerings and industry trends to refine service strategy
• Recommend service enhancements based on customer feedback and market demand
• Team Collaboration & Coordination
• Work closely with operations, customer service, and marketing teams to ensure smooth service delivery
• Support training initiatives for frontline staff to maintain service excellence
• Reporting & Performance Monitoring
• Track sales metrics, conversion rates, and customer satisfaction scores
• Prepare monthly reports and present performance insights to senior management.
• Develop and execute sales plans to expand Meet & Greet service adoption
• Identify and pursue B2B and B2C opportunities (airlines, corporates, travel agencies)
• Collaborate with pricing and marketing teams to launch targeted campaigns
• Build relationships with airport authorities, airlines, travel agents, and corporate clients
• Customize service offerings to meet client needs and enhance value propositions
• Negotiate contracts and close deals to meet or exceed revenue targets
• Monitor competitor offerings and industry trends to refine service strategy
• Recommend service enhancements based on customer feedback and market demand
• Work closely with operations, customer service, and marketing teams to ensure smooth service delivery
• Support training initiatives for frontline staff to maintain service excellence
• Track sales metrics, conversion rates, and customer satisfaction scores
• Prepare monthly reports and present performance insights to senior management.

Education   : Bachelor's in Business, Hospitality, or Aviation Management Experience : 8–10 years in sales, preferably in airport services or hospitality Skills           : CRM tools, negotiation, presentation, strategic planning Attributes   : Customer-focused, proactive, well-groomed, adaptable, team leader