Fraud Risk Manager

Shape the Future of Payments with Nexi in 2025
Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment.

Why This Role Is Right for You
As a Fraud Risk Manager, you’ll join a collaborative and forward-thinking team based in Zagreb, Croatia. Together, we work on designing and implementing robust fraud risk policies, enhancing detection strategies, and ensuring compliance with industry standards to protect our payment systems.

About Your Future Role
In this position, you will:

• Design and implement fraud risk policies, ensuring alignment with industry regulations and company objectives,
• Establish fraud detection and prevention rules, leveraging data analytics,
• Ensure adherence to financial regulations, payment industry standards, and anti-fraud laws,
• Conduct risk evaluations to identify vulnerabilities in payment processes and recommend mitigation strategies,
• Work with internal teams (compliance, risk, operations) and external partners (banks, regulators) to enhance fraud prevention measures,
• Participate in fraud investigations, document findings, and support actionable insights to management,
• Provide knowledge and know-how transfer on fraud risks, detection techniques, and compliance requirements.
• What Makes You a Great Fit
• We’re looking for someone eager to make a difference. Here’s what we value:
• Essential Qualifications: 
• University degree or equivalent professional qualification in Economics or similar area,
• Good understanding of the payment card concepts, rules and regulations,
• Good knowledge of card schemes’ rules and regulation,
• Knowledge about fraud management strategies and tools.
• Fluency in Croatian and English is a must 

Bonus Skills:

• Ability to build trust and collaborate effectively across teams and with external partners,
• Strong capability to interpret data, identify patterns, and support decision-making,
• Innovative mindset to develop effective fraud prevention strategies and resolve complex challenges,
• Skilled in driving alignment and securing buy-in from diverse stakeholders,
• Proven experience in managing expectations and fostering productive relationships with internal and external stakeholders.

Even if you don’t check every box, your unique potential and willingness to learn could set you apart.

What’s in it for You?

• Attractive salary and a competitive benefits package to reward your expertise and contributions 
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment 
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential

Discover Life at Nexi
We’re an international team of 10,000+ people across 25 countries, united by shared ambition and a passion for innovation. Learn more about our culture, Values, and how we’re shaping the future of digital payments. Visit our Life at Nexi page.

• Diversity and Inclusion at Nexi
• We are proud to be an equal opportunity employer: together, we succeed by embracing our differences and creating a future where everyone can thrive. 
• Your Next Step Starts Here
• If this opportunity excites you, we’d love to hear your story. Submit your application today, and let’s shape the future of digital payments together!