Security Guard (Omani Only)

As a Security Guard at Crowne Plaza Muscat OCEC, you will play a critical role in ensuring the safety and security of our guests, colleagues, and hotel property. You will be responsible for maintaining a secure environment in accordance with hotel policies and local regulations while delivering exceptional service in line with IHG brand standards.

Your Day-To-Day:

• Patrol all areas of the hotel property to ensure guest and employee safety.
• Monitor surveillance equipment and access control systems.
• Respond promptly to any incidents or emergencies such as fire alarms, medical situations, disturbances, or unauthorized persons on hotel premises.
• Assist in investigations of thefts, suspicious activities, and accidents.
• Maintain clear and accurate logs and incident reports.
• Escort guests or staff when requested.
• Ensure all fire and safety equipment is functional and report maintenance issues.
• Enforce hotel rules and regulations, ensuring a respectful and professional approach.
• Collaborate with local law enforcement or emergency services when necessary.
• Assist in crowd control during events or high-traffic times.
• Monitor and control access to staff areas, loading docks, and parking zones.
• Support in conducting regular fire safety drills and health & safety audits.

What We Need From You:

• High School diploma or equivalent.
• Minimum 1–2 years of experience in a similar role, preferably in hospitality or customer service.
• Basic first aid, fire safety, and emergency response knowledge.
• Ability to operate security systems and surveillance equipment.
• Physically fit and able to stand, walk, or patrol for extended periods.
• Excellent communication and interpersonal skills.
• Ability to remain calm and handle situations professionally under pressure.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?