Sr. Principal Consultant, Networks Senior Lead

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

Inviting applications for the role of Sr. Principal Consultant, Networks Senior Lead 

In this role, you will be part of a highly engaged team responsible for ensuring the network infrastructure is always available, secure, compliant with standards, and aligned with business needs. The ideal candidate will manage network operations, lead mid-sized projects, supervise vendor resources, and contribute to continuous improvement initiatives across the global landscape. 

Responsibilities

• Support Network Service Roadmap delivery in the key Network Areas 
• Translates business requirements into technical and functional solution specifications 
• Documents solutions developed according to the defined rules in place, allowing for the solution to be supported by IT OPS and Vendors. 
• Lead and follow-up delivery and mid-size project and improvement plans 
• Promote procedures, standards and rules in place and seek for opportunities to improve them in the Network space. Suggest and implement network infrastructure upgrades, modifications and EOL (end of life) replacements 
• Make sure funding (CAB, Running Cost) is planned for suggested projects. 
• Conduct risk assessment and develop mitigation plans 
• Represent and run network infrastructure service for technology owned within agreed SLA, ensure availability, capacity and reliability of the network Infrastructure services with the usage of ITIL Methodology (incident, problem, change, release and knowledge management) 
• Cooperate with resolution of Major Incidents and fulfilment of Support Tasks, deployments & changes for supported technology within the agreed SLA’s 
• Suggest technology upgrades, modifications and deployments to Networks Lead based on business needs. Make sure site funds (CAB, Running Cost) is fed back for suggested projects. 
• Supervise vendor resources to support and maintain company network operation within supported technology. 
• Maintain working relationships with the key stakeholders (Mars Service Desk, Security Team, End User Team, Local Infrastructure Teams) 
• Perform root cause analysis of infrastructure problems and develop resolution plans. 
• Maintain all documentations for deployment, maintenance, upgrades and problem resolution activities. 
• In addition to the Network Senior Analyst responsibilities, the role will include some of the following, depending on current team needs and/or your personal development goals. 
• Global Functional Expert Role (Incident, request, capacity, CMDB, reporting…) 
• Develop detailed project plan to monitor and track project progress and performance using appropriate tools and techniques, specifically to analyze the successful completion of short and long-term goals 
• Proactively manage key stakeholders and update them on project status 

Qualifications we seek in you! 

Minimum Qualifications

• Bachelor’s degree in information technology, business administration, or a related field. 
• Experience managing Small/medium project management 
• Experience with various technical OS platforms networks 
• Good multi-task management, time management and self-organization 
• Willing and able to learn quickly new technologies 
• Good interpersonal and communication skills 
• Advanced knowledge and/or experience in any of following: 
• WAN – Wide Area Networks (SDWAN technology, routing, traffic analysis) 
• Bachelor’s degree in information technology, business administration, or a related field. 
• Experience managing Small/medium project management 
• Experience with various technical OS platforms networks 
• Good multi-task management, time management and self-organization 
• Willing and able to learn quickly new technologies 
• Good interpersonal and communication skills 
• Advanced knowledge and/or experience in any of following: 
• WAN – Wide Area Networks (SDWAN technology, routing, traffic analysis) 

• Strong Analytical Skills

• LAN – Local Area Networks (Meraki, Cisco catalyst) 
• WLAN – Wireless LAN – (Meraki, CAPWAP, Cisco Prime, WLCs) 
• IPAM – IP Address Mgmt (IP mgmt., DNS, DHCP) 
• Perimeter Security (Site to site VPNS – Cisco and Meraki; Client to site VPNs, Firewalls) 
• Planning and project management 
• Master’s degree in a relevant field. 
• Exposure to automation, gen AI, or chatbot tools. 
• Lead AI-first transformation – Build and scale AI solutions that redefine industries  
• LAN – Local Area Networks (Meraki, Cisco catalyst) 
• WLAN – Wireless LAN – (Meraki, CAPWAP, Cisco Prime, WLCs) 
• IPAM – IP Address Mgmt (IP mgmt., DNS, DHCP) 
• Perimeter Security (Site to site VPNS – Cisco and Meraki; Client to site VPNs, Firewalls) 
• Planning and project management 
• Master’s degree in a relevant field. 
• Exposure to automation, gen AI, or chatbot tools. 
• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Data Analytics

• Automation

• Cisco Certification

Preferred Qualifications/ Skills

• Networking Certification

Why Join Genpact?

• Make an impact – Drive change for global enterprises and solve business challenges that matter  
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.