Sr. Principal Consultant, Cloud COE Product Analyst

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

Inviting applications for the role of Sr. Principal Consultant, Cloud COE Product Analyst 

In this role, you will play a critical part in analyzing and optimizing our cloud products and services, ensuring they meet the needs of our clients. You will collaborate with cross-functional teams to gather insights and translate them into actionable strategies that enhance product performance and client satisfaction. 

Responsibilities

• Develop and Maintain Azure/AWS /GCP Cloud Services in accordance with Security and Standards. 
• Understands and experienced Immutable Infrastructure using IaC tools like Terraform and cloud native services 
• Understands and experience in Configuration Management tools like Ansible or Chef 
• Hands on experience with Windows and Linux and Administration Infrastructure provisioning, configuration and application deployment is completely automated. 
• IaC – Infrastructure as Code. Automation scripts are treated as code; source controlled and versioned. (So being comfortable with GitHub, Linux, python scripting, PowerShell and etc) 
• Be able to troubleshoot issues on the VMs, Windows/Linux Server VMs. 

• Write Operational Procedures

• Work closely with Application/Product owners 
• Remediate any availability, regulatory or performance-related operational deficiencies 
•  Notify Client of changes to and adoptions of new cloud technology; 
• Remain current in the knowledge and use of cloud technology, virtualization, compute, storage and management products. 

Qualifications we seek in you! 

Minimum Qualifications

• Bachelor’s degree in a relevant discipline such as computer science, information technology, or business analytic 
• Hands on experience Managing solutions on MS Azure with good knowledge of AWS or GCP also 
• Exposure to container technologies (AKS, Docker) and DevOps tools. 
• Knowledge of security controls for the public cloud (encryption of data in motion/rest and key management) 
• Linux and Windows OS Administration 
• Experience with Open-Source Cloud and configuration management tools (Terraform Ansible, etc.) 
• Knowledge of ITIL processes and service management. 

Preferred Qualifications/ Skills

• Master’s degree in a relevant field. 
• Lead AI-first transformation – Build and scale AI solutions that redefine industries  
• Make an impact – Drive change for global enterprises and solve business challenges that matter  
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  
• Master’s degree in a relevant field. 
• Lead AI-first transformation – Build and scale AI solutions that redefine industries  
• Make an impact – Drive change for global enterprises and solve business challenges that matter  
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  

• Cloud Certification

Why Join Genpact?

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.