Administrative Assistant with Social Media

This is a remote position.

Role Name: Administrative Assistant with Social Media Marketing

Schedule:

• Part-time (approximately 4 hours per day)
• Flexible scheduling with daily check-in requirements

Client Time zone: Australian time zone (flexible due to global client base)

Client Overview

Join a premium wine tour operation that curates exclusive experiences for discerning clients from around the globe. This boutique business specialises in creating unforgettable wine tourism experiences, working with high-end clientele from America, the United Kingdom, and beyond. You’ll be part of a passionate, quality-focused operation that values cultural understanding and attention to detail, making this perfect for someone who appreciates wine culture and wants to contribute to memorable travel experiences.

Job Description

This dynamic role combines administrative excellence with creative marketing, offering you the opportunity to be the backbone of daily operations while showcasing beautiful wine destinations through engaging content. You’ll manage critical booking operations for international clients while creating compelling social media content during quieter periods. The position offers variety and flexibility, with responsibilities shifting between essential booking management and creative marketing initiatives based on daily business needs. This is perfect for someone who thrives in a variable workload environment and wants to make a real impact in the luxury travel industry.

Responsibilities

• Process and manage booking requests from travel agencies and clients worldwide, ensuring accuracy and attention to detail
• Handle booking confirmations, reference numbers, hotel information, and client data entry
• Respond to booking inquiries and availability requests within industry-standard 24-hour timeframes
• Conduct daily check-ins to monitor booking backlogs and prioritise urgent requests
• Create engaging Instagram content and manage social media feeds that showcase premium wine experiences
• Develop compelling LinkedIn content and posts to attract high-end clientele
• Write and distribute newsletters that highlight unique wine tour offerings
• Execute general marketing tasks and organic promotion across various platforms during slower booking periods
• Maintain consistent quality control and double-check all booking details for errors

Requirements

• Strong administrative and organizational skills with attention to detail
• Proven experience with booking systems, data entry, and client management
• Social media marketing experience with portfolio examples demonstrating creativity and engagement
• Understanding of wine culture and premium hospitality industry standards
• Excellent written communication skills in English
• Ability to work independently with variable daily workloads and shifting priorities
• Flexibility to seamlessly transition between administrative and marketing tasks
• Cultural awareness and sophistication to represent high-end clientele
• Preferred candidates from regions with strong wine cultures (South America, Europe)
• Self-motivated with ability to manage time effectively in a remote work environment